Head, Pricing and Modelling
Standard Bank
Cape Town, Western Cape, ZA
4d ago
source : Latest Jobs

Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position.

We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful individual to help us fulfil our business objectives and build customer loyalty. Job Purpose

  • To position and drive the overall fee pricing strategy (NIR) for Retail and Business Banking, whilst ensuring that the appropriate governance is applied when effecting pricing changes (e.
  • g., annual pricing changes; validation of all front line input relative to pricing change requests).

  • To ensure the effective implementation and communication of annual fee pricing changes to all key internal and external stakeholders.
  • To ensure that RoE, Operating Income and Non Interest Revenue are met within budget and product.
  • To ensure front line is equipped with pricing tools to enable appropriate decision making and ensure that pricing in the front line stacks against budget.
  • Key Responsibilities / Accountabilities Finance

  • Provide input and guidance on NIR pricing prevent revenue leakage, enhance revenue optimisation, revenue mix and performance metrics for retail and business banking
  • In conjunction with Product, provide input into pricing strategies that support the strategic business intent through :
  • Facilitation and engagements with multiple stakeholders (including payment streams, Client Engagement, costing, etc.)
  • Risk identification, understanding financial trends, competitive environment and their impact on the pricing strategy.
  • Understanding and keeping up to date with regard to regulation which may impact pricing.
  • Facilitate pricing transition from legacy systems to core banking
  • Customer

  • Oversight of the Personal Banking pricing strategic targeting and customer pricing strategies and frameworks for Personal and Business Segments (input, shaping, design and execution).
  • Enable the customer pricing strategy through the provision of subject matter expertise to the front line in order to improve the capability of response to customer needs.
  • Develop and source appropriate tools and methods to enable the front line to have the appropriate pricing conversations with customers (incl.
  • a holistic view of a customer’s relationship with the bank. This includes :

  • Product mix (e.g., Cashman and Cash Centre functionality)
  • Distribution mix (e.g., the channels customers choose to interact with us)
  • Customer level pricing
  • Segment level pricing
  • Provide relevant pricing economic, competitor and sector / segment insights to the front line to enable improved customer engagements.
  • Ensure that incoming demand received from front line for coordination of sales related activities is driven in line with internal governance and processes (e.
  • g. that the Ucount fee is part of a bundle).

  • Ensure that support is provided to the front line for execution of sales related activities.
  • Ensure the fulfilment of the Home Loans Mobile Variable Pay process.
  • Ensure customer pricing stacks against product and segment pricing outputs.
  • Ensure financial models for current and new pricing are in line with internal standards
  • People

  • Provide guidance and support on the new ways of work (NWoW) culture and the creation of empowered teams.
  • Integrate enabling functions as part of the business.
  • Provide guidance and assistance on the sourcing of critical competencies and skills required by the front line.
  • Manages a team to ensure effective delivery of objectives for the area.
  • Fosters collaboration between direct team members and the broader finance community.
  • Develops a high performing team by embedding the bank's performance process, regular performance feedback and coaching.
  • Addresses poor performance.

  • Motivates team members and ensures that they receive recognition for work well done.
  • Determines development needs of the team and ensures that development opportunities (training, rotation, on-the-job learning) are budgeted for and executed.
  • Maintains a succession plan for the team by reviewing the skills of the team at least twice a year and has career conversations with them.
  • Interviews and recruits new members of the team, including determining the appropriate salary with input from the Human Capital Business Partner.
  • Creates workforce plans for the area to ensure that current and future business requirements can be met. Such plans should be revisited at least twice a year.
  • Uses workforce plans to obtain headcount approvals on an annual basis and as input into the financial budgeting cycles.
  • Creates quarterly leave plans to ensure adequate coverage. Approves leave requests and leave sell requests.
  • When required, initiates disciplinary processes for team members. Resolves grievances raised by team members, escalating only if unresolved.
  • Process
  • Act on the feedback received from the front line in order to improve pricing capabilities and options per segment / customer need.
  • Ensure that Pricing has been implemented correctly across Retail and Business Banking
  • Risk

  • Adhere to all risk management and control systems such as Credit, Operations, People, Business and Operational Risk and regulatory compliance.
  • Assist and provide pricing input and support on risk and compliance matters (e.g., governance of pricing strategy and modelling, market conduct, etc.)
  • Ensure all audit findings are dealt timeously
  • Measurements

  • Appropriate use of tools to enable front line to deliver on what matters to customer.
  • Manages the reputational risk of Standard Bank stemming from pricing related issues within the banking industry.
  • Continuous market assessment of competitor strategies and activities.
  • Enable the delivery of NIR drivers and NIR targets related to Pricing.
  • Support the development of holistic customer pricing views for Personal, SE and BB segments.
  • Enable sales tactics to drive performance.
  • Improved capability of response to customer pricing demand
  • Reduction in revenue leakage
  • Input pricing enhancements and guidance on managing exit costs based on validation of front line input
  • Preferred Qualification and Experience

  • Honours Degree (preferred) in Finance and Accounting
  • 7 10 years’ experience in in the design and development of customer value propositions.
  • Knowledge / Technical Skills / Expertise

  • Financial Acumen
  • Business Acumen
  • People Strategy Development
  • Risk and Compliance management
  • Product Knowledge
  • Verbal Communication
  • Interpreting Financial Statements
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