We are currently seeking a friendly and bubbly Reservations Host who will ensure that all of our guests always receive a warm Pot Luck's Kitchens welcome as soon as they enter our restaurants and the welcome and the service that you provide will represent our family ethos.
You are a hands-on, conscientious team player who has a passion for hospitality and this will be illustrated by the way in which you constantly deliver outstanding customer service to every guest from the moment they make contact or enter and leave our restaurant.
You will be responsible for welcoming all of our guests and ensuring that their dining experience us memorable. You will answer incoming Reservation enquiries, by telephone or e-mail as and when required and using your charm and personality will manage restaurant bookings.
You will be responsible for accurately input all reservation data into our booking systems, ensuring all details are correct.
You will be willing to carry out other duties to help and support the team deliver great service. For more information call or whatsapp .
A little about you : Previous experience as Reservations or as a Host in a high end, casual or fine dining environment is desirable.
You have excellent customer service skills and the ability to immediately build the rapport with guests.You are a clear and concise communicator with the ability to multi-task.
You demonstrate excellent attention to detail, are calm under pressure and resilient.You must have great organisational and administrative skills.