To be responsible for the analysis of the business function and processes as well as assist in the logical design of systems and databases for the business processes CONTEXT The need to understand and keep up-
to-date with SOX guidelines The need to be aware of privacy and security legislation The need to keep up-to-date with new developments in Information Technology The need to be aware of relevant international standards, such as XML, EDI etc.
The need to be aware of the move from Information Technology processes to business processes CUSTOMERS Client Employees Line Manager ROLES Business And Sales Organisational Awareness And Relationship Building Manage Client Relationships Manage Engagements Manage Engagement Finances Develop And Collaborate With The Engagement Team Effective Verbal And Non-
Verbal Communication Technical Expertise Conduct Research And Investigation Information Management Concern For Quality Knowledge Management Personal Development Coaching And Mentorship Performance Management Management Of Diversity And Ethics Human Relations, Interpersonal Understanding And Networking Internal Operations -
Practice Management Adherence To Internal Standards And Procedures Personal And Professional Management
EDUCATION Grade 12, NQF Level 4 plus Industrial engineering or relevant degree, NQF Level 6 Business management degree optional MBA optional EXPERIENCE 3-
5 years in business environment AND 3-5 years in technical environment OPERATIONAL RECQUIREMENTS Cellular phone Driver's license Motor vehicle Ensuring that a professional, personalised message is recorded on their cell phone and landline Ensuring that the message facility is activated when you are unavailable to take calls Regularly checking for new messages Timeously responding to all messages in order to ensure excellent customer service COMPETENCIES Knowledge and Skills : Analytical Skills Critical Thinking And Problem Solving Skills Facilitation Skills Knowledge On Relevant Legislation That May Affect The Environment Knowledge On Labour Legislation Knowledge On Technical Standards Knowledge On Business Processes Knowledge On Comparing Different Products Understands BCX's Business Ethics And Values Core Competencies : Analytical Thinking Big picture Thinking Communication Conceptualisation Insight Listening Potential Presentation Tact