Hotel Receptionist - With Opera PMS Experience
PNet (Pty) Ltd
Camps Bay, South Africa
6d ago

Description

If you are an organised, smart and enthusiastic individual looking to make a career move, this could just be the right move for you.

CANDIDATE MINIMUM REQUIREMENTS

Education :

  • Grade 12 or equivalent
  • Accommodation Certificate / Hotel School diploma is advantageous
  • Work experience :

  • At least 2 years’ previous experience in the same or similar position in a 4 / 5 star hotel
  • Familiar with all duties and procedures in Front Office Department
  • MS Office (Word, Excel and Email) is essential
  • 1 years’ Opera experience is essential
  • Valid Drivers licence
  • Third language is advantageous
  • Other :

  • Friendly and service orientated
  • Reliable, responsible and dependable to fulfil obligations
  • Excellent communication skills
  • Attention to detail
  • Willingness to lead, take charge and offer direction
  • Ability to multitask
  • Show initiative by taking control of task
  • Tasks (include but not limited to) :

  • Check in and check-out of guests
  • Ensure accurate billing
  • Make travel arrangements for sightseeing and tours
  • Receive, store and deliver luggage and mail
  • Relieve night audit when necessary
  • Perform office duties
  • Receive reservations for accommodation from clients, either in person, online or by telephone, fax or email
  • Take guests' details and allocate their rooms
  • Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests
  • Inform guests of the hotels services and facilities, policies and procedures
  • Provide tourist information to guests
  • Make reservations for sightseeing tours, restaurants, the cinema and live entertainment
  • Deal with enquiries and requests from guests
  • Take messages for guests
  • Finalise guests' bills and issue receipts upon payment
  • Perform cashier duties and exchange foreign currency
  • Place guests' possessions in a safe if requested
  • Coordinate the cleaning of guests' personal laundry and room service deliveries
  • Follow in-house procedures to help ensure the security of guests and employees
  • Perform general secretarial duties, such as preparing correspondence and attending to incoming calls
  • To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to Email Disabled

    Please note that only successful candidates will be contacted. Should you not hear from us within 5 days please consider your application unsuccessful

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