Hotel Receptionist - With Opera PMS Experience
PNet (Pty) Ltd
Camps Bay, South Africa
6d ago


If you are an organised, smart and enthusiastic individual looking to make a career move, this could just be the right move for you.


Education :

  • Grade 12 or equivalent
  • Accommodation Certificate / Hotel School diploma is advantageous
  • Work experience :

  • At least 2 years’ previous experience in the same or similar position in a 4 / 5 star hotel
  • Familiar with all duties and procedures in Front Office Department
  • MS Office (Word, Excel and Email) is essential
  • 1 years’ Opera experience is essential
  • Valid Drivers licence
  • Third language is advantageous
  • Other :

  • Friendly and service orientated
  • Reliable, responsible and dependable to fulfil obligations
  • Excellent communication skills
  • Attention to detail
  • Willingness to lead, take charge and offer direction
  • Ability to multitask
  • Show initiative by taking control of task
  • Tasks (include but not limited to) :

  • Check in and check-out of guests
  • Ensure accurate billing
  • Make travel arrangements for sightseeing and tours
  • Receive, store and deliver luggage and mail
  • Relieve night audit when necessary
  • Perform office duties
  • Receive reservations for accommodation from clients, either in person, online or by telephone, fax or email
  • Take guests' details and allocate their rooms
  • Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests
  • Inform guests of the hotels services and facilities, policies and procedures
  • Provide tourist information to guests
  • Make reservations for sightseeing tours, restaurants, the cinema and live entertainment
  • Deal with enquiries and requests from guests
  • Take messages for guests
  • Finalise guests' bills and issue receipts upon payment
  • Perform cashier duties and exchange foreign currency
  • Place guests' possessions in a safe if requested
  • Coordinate the cleaning of guests' personal laundry and room service deliveries
  • Follow in-house procedures to help ensure the security of guests and employees
  • Perform general secretarial duties, such as preparing correspondence and attending to incoming calls
  • To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to Email Disabled

    Please note that only successful candidates will be contacted. Should you not hear from us within 5 days please consider your application unsuccessful

    To browse all our vacancies, please log on to our website URL Disabled

    Add to favorites
    Remove from favorites
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form