Senior Data Analyst
Wunderman Thompson
Johannesburg, South Africa
1d ago

Who we are :

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients.

We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

The ideal Conversation / Social Media Analyst will be responsible for developing online conversational data into insightful findings which contribute to the optimisation of marketing strategies as well as effect lasting change on businesses.

The job will include these top four activities : monitor, measure, report and optimise. Key to this role is the ability to provide data-driven insights which result in specific action plans and quantifiable business improvement.

What you’ll be doing :

We’re looking for an all rounder when it comes to digital marketing (from driving awareness, to consideration, from acquiring efficient traffic and conversions, to building loyalty, brand love and advocacy.

We need someone who will help in managing a team of high performing individuals through stretching targets, while maintaining best practice and efficiency at all times.

  • End-to end clients’ project management for Data, Insights and Analytics
  • Strong collaborations with Advisory, Strategy, Creative and Client services to provide client solution that drive and validate brand and business decisions
  • Manage key new business and client assignment that require senior data expertise.
  • Quality Assurance / Standardization
  • Train and mentor junior staff
  • Cultivating meaningful relationships with internal team
  • Deconstructing conversations
  • Pin pointing trends / patterns within consumer behavior
  • Discover / identify human truths and insights using market research / survey data
  • Story-telling through reporting
  • Understand and inform different departments within digital marketing landscape
  • Give impactful public presentation
  • Measurement / Tracking
  • Data processing
  • Data structuring
  • Dashboard assembly
  • Who you are :
  • Must have >
  • Must have >
  • 5years experience in Digital Marketing

  • Matric / Grade 12
  • Higher Certificate / Diploma / BA degree in Marketing, Communications, English, Media Studies, Statistics, Mathematics, Physics) or relevant degree
  • Understanding of technology and tools within the marketing funnel - tools
  • Crimson Hexagon, Hootsuite, Rival IQ, Netbase, Brandseye
  • GMP Suite (Google Analytics, Google Tag Manager, Firebase, Data Studio, BigQuey, Google Cloud Platform)
  • DOMO, Stackla, Looker, Brandwatch
  • GlobalWebIndex, Clarabridge CX Social
  • Social Studio, FanPageKarma, Trello, Slack, Khoros Suite (formerly Lithium), MOZ and Screaming Frog
  • What we can offer you :

    We don't settle for people who can just do the job, we look for people that go beyond that and always push our thinking to be better than yesterday.

    We believe that this is what makes our agency a great place to be a space where you’re never far away from the best minds to learn from.

    We want you to be comfortable and proud every day of the week and have created an open and inclusive environment where you can bring your whole self to work.

    We don’t want you to just fit into our culture, we want your uniqueness and diversity of background to add to it and make this an agency where we all have a real sense of belonging and purpose. We are a community.

    We have a number of programmes and initiatives designed to support your career and wellbeing. There are exciting knowledge sharing programmes delivered through lunch and learn sessions, cultural opportunities through our exchange programme, and you can have an impact on the wider community through one of our charity initiatives.

    Your career development is important to us and should you ever choose to move on from Wunderman Thompson, we want you to be better than when you joined us.

    YOU Time will provide you with the framework and support needed to reach your career aspirations, supported by a range of learning options for every type of learning style.

    Your mind, body and soul are also taken care of through our varied wellness programmes but we like to have some fun here too, so you could get involved in our culture club, find love through Wunder Dating or if you’re the chosen one, take a spin on our Wheel of Wunder!

    There really is no shortage of opportunities here for the right person that is prepared to roll their sleeves up, get involved and collaborate with those around them to deliver the best work for our clients and our agency.

    At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.

  • As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset;
  • our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

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