UK Retentions Agent
Capita
Cape Town
2h ago
  • Cape Town
  • retain our existing customer base through delivering an excellent service
  • convert from pre pay to post pay customer through effective needs analysis & by promoting the
  • brand and wide variety of products and services

    Job title : UK Retentions Agent

    Job Description :

    The role involves dealing with and managing a variety of customer queries such as pre to post sales, accessory sales, insurance sales and cancellations, disconnecting customers, placing orders and further product information.

    You will manage these requests effectively aiming to resolve first time or within a timely manner.

    Location : Cape Town

    Time Type : Full time

    Contract Type : Permanent

    Permanent

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