Snr Specialist: Billign production
Vodafone Limited
Johannesburg,South Africa
6d ago

Vodacom is aLeading African Mobile communication company providing wider range ofcommunication services including mobile voice, messaging, data and convergedservices to over 60 million customers.

From our roots in South Africa, we have grown our mobile networkbusiness to include operations in Tanzania, DRC, Mozambique and Lesotho.

Themobile networks cover a total population of approximately 200 millionpeople.Through Vodacom Business Africa(VBA) we also offer business managed services to enterprises in over 40countries across the continent.

Vodafoneis the majority shareholder of Vodacom and has a 65% share.

We’re at ourbest when we lead and over the past 20 years, as the Company that pioneeredmobile in South Africa, Vodacom has achieved a remarkable list of firsts.

We’re immensely proud to be a leader in ourfield and are 100% committed to continue trailblazing.

  • We employ individuals who are as passionate aboutcustomers as we are. We are truly Customer Obsessed which means that we arepassionate about exceeding customer expectations;
  • work relentlessly to reallyunderstand the customer; look at decisions through the customer’s eyes and takepersonal accountability for the customer experience.

    We have thebelow vacancy available in our Organisation :

    The G Band Senior Specialist : Billing production is based within the IT job family

    The role of the Senior Specialist : Billingproduction is to providethe Technical lead in the team responsible for E2EVodacom Billing Operations toensure high quality, effective and efficient delivery within the EBU - ITdivision.

    Your responsibilities will include

    Todevelop and enhance tools, processes and applications that will identify andaddress problems and optimise delivery against targets

    Toevaluate new technology solutions through research, analysing and testing

    Toproduce management reports and ensure standard documentation is completed (e.g.project documentation, tracking, audit reports)

    Toco-ordinate and lead Technical projects to deliver within time and cost

    Networkand collaborate with all stakeholders (internal and external) to ensure anunderstanding of key business issues, requirements and drivers

    Inputinto divisional strategy and align department technical plans with strategy.Interface with Vodafone to ensure alignment and knowledge sharing.

    Clearlydefined plans to execute strategy

    Providefull Business case for new initiatives

    Ensurecontinuous improvement and improved efficiencies in technical environment

    Ensuretechnical competencies of the team are improved / aligned to new developments andstrategies

    ManageTechnical contracts and vendors

    Core competencies, knowledgeand experience :

    ApplyingExpertise and Technology

    Problemssolving and analytical skills

    Creating,Innovating, Learning, Analysing and Researching

    DeliveringResults and Meeting Customer Expectations

    ExcellentEppix Knowledge

    Excellent InformixScript Writing Knowledge

    ExcellentPresentation Skills

    ExcellentBusiness Case Writing and Report Skills

    Provenpractical experience of 5-8 years

    Influencingand negotiating skills

    Excellentcommunication skills (verbal and written)

    Projectmanagement skills

    Collaborationand coaching skills (technical domain)

    The ideal candidate for this role willhave :

    5-8Years Operations Experience (Essential)

    NationalDiploma or BTech / BSc Degree (NQF 6 / 7) Electrical Engineering or InformationSystems (Preferable)

    The base location for this role is Vodacom Midrand

    The Company’s approved Employment EquityPlan and Targets will be considered as part of the recruitment process. As anEqual Opportunities employer, we actively encourage and welcome people withvarious disabilities to apply.

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