Senior Technician
Masa
Port Elizabeth, Eastern Cape, ZA
4d ago
source : Latest Jobs
  • Minimum Requirements : Relevant IT qualification - advantageous 6+ years support experience Microsoft Server Experience (DNS, DHCP and other relevant server roles) Active Directory Layer 3 Switching Excellent routing / switching knowledge Excellent knowledge of Firewalls and Firewall principals HP Switches - advantageous Valid drivers license Own reliable transport is essential Key Performance Indicators : Provide 1st and 2nd line support Quality control Customer interaction Assist with system long term planning Understand customer requirements and workstation setup Router / Layer3 Switches settings and setup Printer and print server settings Systems network setup and diagnosis Update and maintain Group IT Policies Virus and Malware detection, prevention and automation Update management on progress Update internal systems with all work carried out Update call administrators on progress Submit paperwork for month end, logbooks, hours worked on systems and confirm all is correct Assist sales team with solutions
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