QUALIFICATIONS AND EXPERIENCE
n Matric / Grade 12
n Diploma in Electrical or Mechanical Engineering will be an advantage.
n 3 to 4 years sales experience relating to generator sets and associated products
n Computer literacy, Windows, MS Word, & Excel (SYSPRO is an advantage).
DUTIES AND RESPONSIBILITIES
n Understand diesel generator sets
n Ability to assist clients with price, availability of stock and technical enquiries
n Submit quotations, including cost calculations, data sheets and drawings to customers and follow up independently or in liaison with responsible representative.
n Provide technical support to customers, Sales Engineers and other company branches.
n Process Sales orders for both CODs and account customers via SYSPRO as per QMS STDs including : order confirmation back to clients, issuing of delivery notes and invoices.
n Ensure deliveries are processed timeously
n Monitor customers account status
n Issue internal project handover instructions
n Keep electronic quotation filing system up to date.
n Orders / Quotations need to be done within 24hours
n Excellent communication skills on all levels (Face-to-Face, telephonic and written).
n Attention to detail.
n Ability to provide excellent customer service.
n A keen sense of urgency and willingness to learn additional job-related skills.
n Must have patience, tact, a cheerful disposition and enthusiasm as well as the willingness to handle difficult situations.
n Ability to cope with high volumes of work.
n Good numeracy abilities.