Achieve and / or exceed the required targets that are set out for the store. Use store resources effectively to maintain the productivity of the store.
Encompass a thorough knowledge of stock management policies and procedures. Act as the custodian of all company policies and procedures to ensure standards are met.
Assume accountability for the management and training of all staff. Maintain the company culture by treating staff in a respectful and professional manner.
Ensure all interaction with customers results in an above average customer service level. Monitor the cleanliness and hygiene of store and staff according to ensure that it adheres to the relevant laws and company standards.
Efficiently generate reports and administrative documents to report on store operations.