Hr Genie
Cape Town, Western Cape
2d ago
source : findojobs-za

Our client is looking for an Engineer to join their team.Main responsibilitiesFully maintain the production postilion the companies systems, ensuring maximum availability & uptime as per the agreed service level agreementsConfiguration of system parameters & implementing system changes as per business change control proceduresSupporting the operation and monitoring of the production systemsEnsure the companies systems are fully pci compliant and all re-occurring security tasks (e.

g. Encryption key changes) are performed in a controlled mannerAttending to and resolving customer queries and issuesProvide technical support to the client services & operations teams around the companies issuesAssist operational teams in preparing environment for maintenance procedures (os patching) by re-routing transaction traffic to backup secondary systemsThe companies software installations and configurationsEnsuring all system documentation, relating to the the companies environment (operational, technical & bc dr) is accurate & up to dateDefining the operational routines applicable for the systems deployed to deliver the service, and authorising any changes to themAllocating and assigning fault calls to technical support staff / 3rd parties and prioritising, expediting and escalating resolutionDefining service performance metrics and monitoring and reporting of them to management and customers as appropriateUndertaking capacity planning exercises to ensure the systems are capable of delivering the contracted servicesSpecifying new system requirements to deliver new servicesDefining, reviewing and testing the disaster recovery plans necessary for business continuityAssisting with the implementation of both internal and customer-driven projectsPerforming the companies application testing for new internal / external requirementsWork with qa team to ensure appropriate test strategies are in place for all postilion changesKey SkillsExceptional knowledge and experience with both the companies & ecommerce payment systemsExcellent knowledge and experience of acis postilion the companies transaction switch suiteGood knowledge and experience with postilion configserver and terminal software (esocket.

pos)Experience and knowledge of payment card technologies (emv, magnetic stripe & contactless) and card types (debit, credit, pre-paid and gift cards)Understanding and experience of payment clearing and settlement functions through reconciliation processesA good level of understanding of lan and wan based network technologies, including tcp ip & udp / ipKnowledge and understanding of it security techniques (encryption, hashing, tokenization) and industry standard protocols (ssl, ipsec)Good understanding of the payment card industry and payment application data security standards relating specifically to payment systems and environmentsExperience with administering microsoft windows server environmentsKnowledge of administration and maintaining ms sql databasesExcellent analysis, identification and problem resolution skills.

Ability to troubleshoot problems in a logical and disciplined mannerExcellent verbal and written communication skills, both internally and with customers.

Ability to document activities, problems and procedures clearly, accurately and conciselyAbility to manage towards defined goals and milestonesAbility to effectively plan, prioritise and multi-task in a complex operational environment without sacrificing work output or qualityDisciplined, with a close attention to detailA demonstrated ability to work under pressure and to tight deadlines preferably in a 24x7 real-time operational server environmentAbility to manage 3rd party suppliers to ensure that they are managed effectivelyA motivated, pro-active, self-starter with a success-orieJob Role : EngineerIndustry : OtherSalary : NegotiableRequired Skills5 Years of ExperienceQualificationsIt diploma or b-degree in computer sciences, programmingRecommended 3-5 years experience as a systems administratorSql certification, an added advantage

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