6 months Contract Our client, a leading South African telecommunication company is based in Midrand. A dynamic company, continually seeking smart, creative and hard-working people to join their team.
They offer a fast-paced environment, with the promise that you will always be challenged. As a Product Operations Manager you will provide day-to-day business operational support to the Financial Services Lending team.
You will act as subject matter expert within the broader lending business, developing and implementing operational / support frameworks while interacting closely with other areas of VFS and / to ensure the lending value propositions are embedded across the organisation.
Part of the role will involve ensuring development and implementation of business operational areas that can support all the business areas in VFS lending end to end.
You will also assist with the verification and management of all SLAs as it pertains to the VFS Lending business. The successful incumbent will possess the following knowledge and experience : Must have technical / professional qualifications : BCom / BEng Business Operation management and analysis Supplier / Partner management Lending knowledge Experience in setting up, vetting and managing operational service level agreements Experience in scoping, designing and implementing operations reports Call centre management experience