Account Manager Digital Marketing Agency
Pro Stop Recruitment Services
hillcrest, KwaZulu-Natal, South Africa
4d ago
source : Job Placements

Coordination aspects :

Management of clients content calendars

Management of clients budgets

Budget tracking : has all work been invoiced?

Preparation of clients statement of work contracts, including updates to these when

scope of work or commercials change

Improvements to community management processes and development of new processes to constantly improve our services

Weekly overview of all social media clients dashboards to ensure they are tracking well, with report back to client on a monthly basis

Overseeing scheduling of all social media posts for all clients

Oversee Social Coordinator to ensure that scheduled posts for your clients have gone

out as planned.

Consistent update of client records on Client Data sheets

Meet with each retainer client on a monthly basis to :

Discuss plans for the month

Talk about any promotions / campaigns coming up

Gauge if they are happy or unhappy about anything

Plan for the next three months coming up

Discuss advertising targeting and spend - can you upsell?

Have excellent task tracking and follow through from meetings - each item discussed in a meeting needs to be addressed, even if its an item where we cant assist the client

Resource aspects :

Finalisation of monthly social media reports and delivery of those to clients prior to their monthly meetings

Concept development and campaign mechanics for each clients monthly content

Writing for planned social media posts, where needed

Checking all scheduled social media posts (especially if not written by yourself)

Check spelling and grammar

Check for errors in links

Check that image attached is relevant / inoffensive

Skills :

Excellent customer service

Self-motivated

Organisational and communication skills

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