Relevant Tertiary Qualification
10 years fmcg cosmetic manufacturing experience with lab to plant scale Development experience
To perform all tasks related to the implementation and management of the companys manufacturing systems, with a focus on troubleshooting technical issues.
Responsible for making key decisions for technical issues after considering all aspects from cost to quality.
Resolve product and manufacturing technical issues and assist with plant issues, modifications and new designs.
Troubleshoot and resolve technical non-compliances and liaise with the sales department regarding customer complaints
Lead the R&D and QC departments, including HR and line management aspects
Develop and coach the R&D, QC, and laboratory teams to ensure they are fully trained and able to perform their duties
Monitor quality standards and support other departments with quality related problems
Provide guidance to purchasing
Sign off communications to customers from the QC department (Specs, COAs, MSDSs, complaint reports, etc)
Oversee the development and implementation of management systems through all steps of the process including review and approval of documentation and SAP updates / modifications.
R&D : Develop new and optimise / modify existing products : Provide input into, review and sign off new product proposals, validate and verify product formulations.
Provide technical input in customer interactions