Senior Service Architect
Dimension Data
Sandton, South Africa
1d ago

Are you tired of low salary and long hours? Do you want to work in a company that values your contributions and is committed to career progression?

If so, this Senior Service Architect role may be the one for you! We want you.

The Senior Service Architect will be responsible for the delivery of ITIL-based service design and transition management services.

This role is a great opportunity to work in an environment where you can make a real difference with your skills, knowledge and experience.

  • Your responsibilities will include : Providing IT service design expertise, including project planning. Working as part of the team providing transition management support from new to mature solutions within their domain;
  • Supporting change projects by ensuring that best practices are adhered to during all phases of implementation; Establishing relevant standards for future implementation strategies (e.

    g., standards around performance monitoring); Identifying

    Requirements

  • Develops and manages the process design and implementation of enterprise service management (ESM) solutions.
  • Designs and develops infrastructure and enterprise applications that support information technology strategy.
  • Collaborates with customers and business units to ensure that service delivery objectives are met.
  • Sets up and manages cross-functional teams and project teams through the design Collaborates with the Operations group and other strategic IT partners to define and implement a high-level architecture
  • Partners with business owners and business operations staff to determine service specifications, architecture and implementation decisions.
  • Develops the implementation plan and roadmap.
  • Scopes out, designs, develops, and deploys enterprise applications for both internal and external environments.
  • Basic ITIL Capability : Organization for ITIL Version 3, Service Desk Portfolio, Plans & Workflow / SCRUM.
  • Qualifications

  • Bachelors degree in Computer Science or related field required
  • Experience with Agile development methods and working knowledge of a service oriented architecture.
  • Two years of experience as a Senior Service Architect with an emphasis on architecture and development of web applications preferred.
  • Six years of experience as a Senior Service Architect with the ability to make critical decisions, be innovative and creative, manage multiple projects simultaneously, and work independently.
  • Minimum of five years of experience as a Senior Service Architect or equivalent in an IT environment
  • Experience with application architecture, design, deployment, configuration and management is desired.
  • Experience in the cloud architecture preferred.
  • Experience working with Agile methodologies is required.
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