Programme Manager
Moonspin PTY LTD
Century City, Western Cape, ZA
1d ago
source : Careers24

Moonspin is proud to offer industry leading Customer Service, Risk / Fraud and Tech Development services to our international client base.

Our expertise lies in delivering world class multilingual customer support 24 / 7, maintaining strict Risk / Fraud processes and developing state of the art technological designs and features.

We hire experienced top talent people which enables us to offer exceptional business services, while enjoying a work hard play hard engaged environment.

  • Purpose of the Role* WHG has established a brand-new division to deliver its casino content into the United States for the first time.
  • White Hat Studios is a standalone division that will operate separately from WHGs player account management (PAM) platform.

    Were looking for a Programme Manager to join in this venture to share the vision by connecting the dots across multiple workstreams.*Key Responsibilities : *

  • Collaborating with multiple Scrum Masters, Delivery Managers, Project managers and cross-functional teams to scope definition, project planning, resource forecasting and organisation, budgeting, and scheduling timelines.
  • Reporting to our management team and other stakeholders on the delivery of various programmes and report creation.
  • Managing the implications around the programmes across multiple work streams and products developed within the Agile Framework.
  • Identifying and managing risks and opportunities across multiple projects at White Hat Studio to ensure their successful outcome.
  • Planning the programme governance, quality assurance and supportive tools.
  • Working closely with Product Managers, Product Owners, and other teams as necessary to deliver new products and services to the required quality, timeframes, and budgets.
  • Ensuring resources and skills are allocated between projects and products within the Agile framework and other non-technical aspects.
  • Facilitating communications and collaborations between internal and external stakeholders including third parties.
  • Conducting other activities and intervening when gaps are identified.
  • Proactively monitoring the progress of various projects and problem-solving when needed *The ideal candidate for this role : *
  • 5+ years of experience in senior project management, ideally as a Programme Manager.
  • Excellent leadership and stakeholder management skills.
  • Strong communication skills with the ability to bridge between technical and non-technical parties.
  • Previous experience managing Agile projects.
  • Experience working with cross-functional remote teams.
  • Good understanding of change, risk, and quality management.
  • Experience within iGaming is a bonus.
  • Experience managing US-based projects is a bonus. By submitting your application, you agree that we process your data in accordance with our Privacy Policy () for the management of your candidature to any of the positions we offer.
  • Moonspin is committed to transformation and redressing of past inequalities. Our employment equity goals will be taken into account in our selection process.*
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