Onsite Mine Engineer - Operator Alertness Systems
Oxyon Human Capital Solutions
Musina, South Africa
4d ago
source : Job Placements

Purpose of the position :

  • To have a strong and broad high-level knowledge of the mining systems deployed.
  • To provide onsite support for Operator Alertness Systems.
  • To work with mine to ensure the efficient operation of the mining systems
  • Major area of Responsibilities

  • Actively work on the Fatigue Management solutions in a hands-on manner
  • Support and maintain software
  • Troubleshoot system issues
  • Own and implement customer system configurations
  • Implement system customizations using scripting tools
  • Undertake complex problem solving involving multiple integrated systems
  • To ensure that relevant stakeholders are aware of risks and or issues with the product and the technical solutions onsite
  • Escalation of critical issues requiring other stakeholders input to resolve issues, specifically the relevant Mining Services or supporting teams representative
  • Maintain technical knowledge of the current and upcoming product offerings
  • Maintain knowledge of current, new and evolving strategies and technologies in relation to systems support through appropriate industry links and professional memberships
  • Regular reporting of current issues, including updates on status and resolution methods
  • Utilizing relationships developed with customers and other contacts to advise Mining Services Team of potential issues affecting customers as well as other opportunities for the Client
  • Representing the Client in a helpful, professional and courteous manner at all times
  • Maintain, enhance and adhere to the Clients documentation and reporting standards, systems and processes
  • Compliance with the Clients Workplace Health and Safety policies and procedures, participation in audits and compliance with instructions given with respect to the health and safety of himself / herself and the safety of others
  • Compliance with the onsite Mining Workplace Health and Safety policies and procedures
  • Other duties as required from time to time
  • Knowledge, Skills and Abilities

  • Strong prioritizing and time management skills
  • Well-developed communication skills, both verbal and written
  • Ability to form strong relationships with customers and represent the company professionally
  • Ability to set and meet the team and individual goals and deadlines
  • Ability to resolve technical and complex issues
  • Ability to rapidly grasp technical solutions, concepts and products
  • Maintaining and supporting Linux / Unix environments
  • Developing or supporting open-source software
  • Setup and support of relational databases
  • The desire to expand own knowledge and skill set as well as sharing knowledge with other team members wherever possible
  • Education and Experience Required

  • Bachelors degree or foreign degree equivalent in Engineering (Computer / Mining / Electrical / Electronic), Computer Science, or a related field
  • 3 years previous Mining Industry experience of progressive experience in job offered, or as a software engineer, software consultant, mining engineer, or related occupational title.
  • Fluency in English.
  • Previous experience working remote teams (Highly Desirable)
  • Travel

  • Travel (regionally and globally international) to client sites is a requirement of this role
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