Desktop Support Manager
Datacentrix Holdings Limited
Johannesburg, ZA
4d ago

One of our clients based in Centurion is looking for a Desktop Support Manager. The right candidate must have shown and proven track record of Managing the End-

Users supports in a LARGE organisation. Must show Team Management of at least 10-15 Engineers. The right candidate will have to show Leadership and Guidance to Technical Support Engineers, while ensuring the team performs.

Provides Leadership and Guidance to Technical Support Engineers, while ensuring the team performs at its highest level. Help Technical Support Engineers (TSEs) troubleshoot technical and non-

technical issues that they encounter while assisting customers.

Work with Technical Support Technical Leads, Escalation Engineers and Dev teams to get difficult issues resolved in a timely manner

  • Managing information technology and computer systems
  • Controlling and evaluating IT and electronic data operations
  • Managing IT staff
  • Responsibilities

  • Manage information technology and computer systems
  • Plan, organize, control and evaluate IT and electronic data operations
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Act in alignment with user needs and system functionality to contribute to organizational policy
  • Identify problematic areas and implement strategic solutions in time
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structures
  • Handle annual budget and ensure cost effectiveness
  • Other Benefits : Medical Aid, Provident Fund

    Apply
    Add to favorites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form