Cisco Collaboration (UC & CC) Engineer
Paracon
Johannesburg , Gauteng, South Africa
3d ago

Do you want to be the person who exceeds your potential? If you have a desire to succeed and drive your own career, we can offer you the opportunity to make that happen.

Our client is positioned to lead the change in the biggest transformation that the IT industry has seen in decades and they need your talent, skill, and ambitious ideas.

As a Global Top Employer to over 28,000 great people in more than 58 countries, you’ll be working with teams across the world.

You’ll be doing great things for clients and helping them achieve their business ambitions.

They are looking for a Cisco Collaboration (UC & CC) Engineer to take responsibility for : IPT Voice and Analog Gateways maintenance, upgrades, refreshing and troubleshooting, etc.

  • Project implementation and technical support for the organisations Cisco Unified Collaboration related technologies;Creation of LLD (Low Level Designs) and Client Handover Documentation;
  • Generation and activation of security certificates for the relevant Cisco products as per vendor best practice;Identification of risks prior, during and after implementation;
  • Time keeping of project and support tasks on the applicable electronic system used by the organisation;On time Certification of relevant products supported;
  • Knowledge sharing with L1-L3 engineers on a regular basis; and,Drafting and sharing of best practice documents.

    Essential Function : To apply, you need a CCVP / CCNP Voice or Colab with 7+ years’ relevant experience in a complex organisation.

    It’s important that you have extensive experience with Cisco Unified Communications Manager, Cisco Unity Connection / Unity in enterprise deployments including bulk administration, provisioning, and management of endpoints and user accounts in large-scale systems.

    You will need solid experience and / or knowledge in the following : Voice gateways : MGCP, SIP, H.

  • 323, SCCP, digital PRI / E1, analog FXO / FXS, and Cisco Unified;Border element, media resources, and SRST / SRSV;Traditional PBX and voicemail system integration to a UC environment;
  • CME / CUE;Dial plan designs and implementation;Cisco Unified Presence deployments with various client application integration : Cisco Jabber, Cisco Unified Personal Communicator and Microsoft Lync / Office Communicator, and,IP routing / switching and QoS.

    You will need some experience with Cisco Unified Contact Center Express, including but not limited to UC Manager Integration, basic scripting and high availability clustering.

    You will also need to have experience with virtualization (specifically VMware and Cisco UCS B / C-Series servers), Cisco TelePresence video solutions, Cisco audio and video conferencing solutions, voice carrier systems from Telkom, Neotel, Vodacom and MTN, and experience with multi-

    cluster call manager environments.

    On the softer side, you need to have strong verbal and written communication, good presentation skills and the ability to work in a team or alone.

    You will have to rely on your strong problem solving and analytic skills to isolate problems, recommend solutions and implementation of solutions.

    You must be able to work overtime as well as work outside of South Africa for short periods when required.

    Lastly, you must have your own reliable transport and a valid driver’s license.

    This is a chance to build your career with a company that has and continues to grow every year.

    If you have the skills, get in touch to find out more.

    Apply
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