Debtors Administrator
Creative Leadership Solutions
Pretoria, South Africa
1d ago
source : Job Placements



A medical device company located in Pretoria is seeking a Debtors Administrator with 6 years’ experience within a similar position and exposure to accounting software to join their team.

Job purpose :

Real-time financial support for the Hearing Hub, in addition to collecting outstanding amounts for Lexie Hearing clients.


Minimum education (essential) :

National Senior Certificate

Minimum education (desirable) :

Bookkeeping Diploma

Minimum applicable experience (years) :

6 years

Required nature of experience :

General bookkeeping

Skills and Knowledge (essential) :

Accounting Software (ie Pastel / Xero)

Other :

5 days a week; 9 hours a day with an hour lunch.


Essential Competencies :

  • Examining Information
  • Establishing Rapport
  • Showing Composure
  • Resolving Conflict
  • Meeting Timescales
  • Checking Things
  • Following Procedures
  • Upholding Standards
  • Important Competencies :

  • Interpreting Data
  • Developing Expertise
  • Adopting Practical Approaches
  • Thinking Positively
  • Embracing Change
  • Inviting Feedback
  • Understanding People
  • Valuing Individuals
  • Managing Tasks
  • Producing Output
  • Taking Action

    Debtors’ liaison 50%

  • Follow debtors’ collection process.
  • Optimise debtors’ collection process.
  • Ensure proper and clear correspondence with customers including via phone, email and text.
  • Ensure proper record is kept of all communication with debtors on relevant platforms.
  • Ensure Salesforce / XERO is updated with debtors’ process.
  • Ensure customer contact details in Salesforce / XERO are correct after confirming details with the customer.
  • Update and maintain customer contact details in Salesforce / XERO.
  • Manage handover of Debtors to lawyers / debt collection agency.
  • Collect all the necessary documentation for handover to lawyers / debt collection agency.
  • Compile weekly feedback of debtors outstanding and communicate with internal stakeholders on a regular basis.
  • Meet all relevant debtors’ deadlines.
  • Plan and structure daily work to meet deadlines efficiently.
  • Debtors’ administration 30%

  • Process new invoices.
  • Issue invoices accurately and timeously.
  • All credit notes issued accurately and timeously.
  • Send invoices and statements.
  • Do corrections on account allocation.
  • Conduct reconciliations of all debtors.
  • Ensure customer payment allocations are correct.
  • Negotiate payment arrangements with customers to increase debt collection.
  • Stripe administration 10%

  • Process new manual payments on Stripe.
  • Manage disputes process with Stripe.
  • Manage trial periods or customer profiles on Stripe as required.
  • Maintaining records of the above on relevant platforms.
  • Payments administration 10%

  • Create invoices on Xero for manual payments, replacements or switchovers from subscription to once off.
  • Manage the recordkeeping process for such payments.
  • Follow relevant processes in line with the dictated QMS processes
  • Market related

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