Network AV/VTC Engineer
Vectrus
South Africa
2d ago

Network AV / VTC Engineer(PEN001623)

Description

MAJOR JOB ACTIVITIES :

Vectrus has an excellent opportunity for an experienced,self-directed, Network Audio Visual / VTC Engineer. This position is insupport of a Department of Defense (DoD) organization, CJTF-HOA located OCONUSin Djibouti, Africa.

This position is required to travel OCONUS.

The successful candidate must be able to communicate clearly andsuccinctly both written and orally, have strong leadership skills, and presentproducts and ideas in a business-like manner.

The candidate will berequired to work in dynamic fast paced environments that require teaminteraction and coordination of efforts.

The candidate must beexperienced in interfacing with both client managers and system users.

They must design, operate, maintain, and manage the LANinfrastructure (e.g., switching and routing devices, firewalls, load balancers,alarmed carrier devices, uninterruptible power supplies, in-line networkencryption devices).

Provide VIP fly-away comms support. Maintenance andoperation AV, VTC, and maintenance of Voice services.

Coordinates hardware and software system installation andensures specifications are met. Create and maintain thorough documentation forall incident resolutions and troubleshooting instructions in the KnowledgeDatabases.

Working with hardware and software vendors to verify timely productdelivery and ensuring that new equipment is installed and ready to operate onschedule.

Additionally, the Network AV / VTC Engineer will provide remotesupport and / or travel to customer sites as required

MATERIAL & EQUIPMENTDIRECTLY USED :

The Network AV / VTC Engineer is responsible for maintaining,analyzing, troubleshooting, repairing and supporting switching and routingdevices, firewalls, load balancers, alarmed carrier devices, uninterruptablepower supplies, and in-line network encryption devices, which deliver theorganization’s Audio Visual and Video Teleconferencing capabilities.

Theyconfigure devices in accordance with security policies.

The Network AV / VTC Engineer develops and maintains IP addressschemes for all assigned networks, and annually review and update the Master IPRouting Schema.

Troubleshoot and correct all detected or reported networkfaults or outages. Provide assistance via remote access, phone, or in person.

Candidates need excellent problem-solving and customer service skills, as wellas extensive experience with network hardware, software applications, operatingsystems and network connectivity.

They must be customer service-orientedand proactive in anticipating and resolving problems while maximizing efficientuse of resources

The Network Audio Visual / VTC Engineer requires excellentproblem-solving and customer service skills, as well as thorough knowledge ofAV / VTC hardware, software and network connections.

They manage and maintainMulti-media Streaming Systems and Video Teleconferencing (VTC) ranging fromsimple desktop to more complex integrated AV systems.

  • They provide first linefault monitoring on the customers networks making best use of available networkmanagement tools; Identify, isolate and classify network faults identifiedeither manually or via available network management tools;
  • Receive, confirm,and classify network reported faults identified by customers or performancemanagement tool.

    WORKING ENVIRONMENT :

    Office working location. The Network AV / VTC Engineer will provide remote supportand / or travel to customer sites as required.

    PHYSICAL ACTIVITIES : Will be required to sit for extended periods of time.

    Qualifications

    MINIMUM QUALIFICATIONS :

    Education / Certifications : One year related experience may be substituted forone year of education, if degree is required.

    Currently hold anadjudicated Top Secret / SCI Clearance and be able to maintain

    BA / BS + 5 yearsrecent specialized experience

    CCNP Video(Collaboration) Certification

    CompTIA Security +(IAT Level II or greater)

    Experience withCisco Routers and Switches

    Experience withVideo Teleconferencing (VTC) systems and networking

    Nice to Have Qualifications :

    ITIL v3 Foundation

    Adaptable tochanging circumstances and operational needs

    Understanding ofDepartment of Defense Military standards

    Experience with DoDIT security requirements

    Experience workingin a CJTF

    SUPERVISORY / BUDGETRESPONSIBILITIES :

    May be required to mentor other staff.

    South Africa

    Information TechnologyClearance Level required at Start Date : TS / SCI

    Travel

    Yes, 10 % of the TimeWe are committed to an inclusive and diverse workplace that values and supports the contributions of each individual.

    This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace.

    Vectrus is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability.

    EOE / Minority / Female / Disabled / Veteran.

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