HR/ Training Officer (Hospitality Industry) - Camps Bay
Career Custodians
Cape Town, Western Cape, ZA
2d ago

A dynamic hospitality group is looking to employ an HR / Training Officer to facilitate and organise modules and training sessions throughout the group.

So, if you enjoy working with people and organizing, this is the ideal role for you.

Minimum Requirements

  • Grade 12 or equivalent as minimum requirement
  • Relevant Tertiary Qualification in Hospitality, Training, HR or Education
  • Experience :

  • At least a minimum of 3 years previous work experience in a Training role in the Hospitality Industry
  • Other Skills and Attributes :

  • Must be a South African citizen
  • Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  • MS Office proficiency
  • Working experience in training and development in the hospitality industry
  • Adequate knowledge of learning management systems and delivery tools
  • Advanced organisational skills with the ability to handle multiple assignments
  • Strong communication skills
  • Opera experience advantageous
  • Training

  • Review, filter, compile and update all existing training manual
  • Create relevant tests for each manual and various departments within the organisation
  • Map out training plans, design and develop training programs
  • Market upcoming training to employees and provide necessary information
  • Design and prepare educational aids and materials
  • On the job training is essential
  • Maintain updated database and training records
  • Provide train-the-trainer sessions for internal subject matter experts
  • Take full responsibility of skills development report by compiling, reviewing and submitting before deadlines
  • Quality Assure the full process of the duties related to the Training Officer
  • Standards, Policies and Procedures

  • Assist in maintaining the compensation standards set by the company
  • Ensure that the Purchase Order Procedure is followed at all times
  • Assist the managers to remain within the budgets of their manplan
  • Ensure that the dress code procedures for all departments is in place and that all employees are neat and tidy.
  • Ensure that fair and equitable discipline is applied.
  • Assist the managers in maintaining their staff files.
  • Ensure leave planners and policies are followed
  • Ensure regular communication on HR Services to operational managers
  • Do regular audits of the VIP database and assist Payroll in maintaining it up to date and correct
  • Assist Payroll with the submission of the Pension Fund Withdrawal Forms when required
  • Statutory

  • Assist managers to comply with the Employment Equity Plan and Skills Development Plan
  • Organise the quarterly Employment Equity Forum Meetings
  • Manage the Employment Equity Forum representations
  • Be the contact for all Injuries on Duties within the group and ensure compliance with the COID Act
  • Follow all COIDA cases from submission to completion and keep full records
  • Human Resources

  • Provide Support to the HR Manager
  • Maintain an open-door policy with all employees to improve employee engagement and employee relations.
  • Participate in HR networks and community programs
  • Develop PR publications on the benefits and opportunities available for staff members
  • To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to consultant2

    Please note that only successful candidates will be contacted. Should you not hear from us within 5 days please consider your application unsuccessful

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