Product Specialist Basic salary £22,000£25,000 OTELocation : NewcastleWe are looking for dynamic and self-motivated individuals with experience in a customer centric role.
They will be able to demonstrate a passion for delivering a great customer experience combined with a genuine interest in Cars, and the tenacity to continue to grow their skills and knowledge.
To achieve our growth ambitions, we are looking to expand our sales team with Product Specialists who can take pride in bringing brand values to life, and ensure all customers enjoy the best possible experience within the retail environment.
They will need to form effective working relationships within both sales and aftersales departments as well as customers.
Our Team goal is to offer the highest level of customer satisfaction as possible in all areas.The role is to support customers and the sales team primarily in the following areas : ·Providing customers with specific and relevant information about new and used cars, accessories and merchandise·Planning and performing product presentations to customers on new and used cars.
The successful applicants will be enrolled on the Product Specialist certification programme; designed to give all the skills and knowledge needed to deliver the finest customer experience.
This will be a blend of product, systems, and process training including instructor led courses at our Training and Development Centre, e-learning and self-study.
And it doesn’t stop there they will have access to the Cars Performance Academy to keep their knowledge and skills in tip top condition throughout their career.
The successfully candidate will work well within a team, have excellent communication, attention to detail and the ability to work to tight deadlines.
The successfully candidate must also be organised and punctual with a drive to succeed, ensuring maximum efficiency and utilisation of time.