3rd Line Network Support | South Africa
Loupe
Pretoria, Gauteng, South Africa
4d ago

WHAT’S IN IT FOR YOU

Paid Holiday

40 days paid holiday annually - (28 days + bank holidays + extended festive period shutdown)

Partnership / Skin In the Game

All of our team members qualify to become partners within our organisation, following the usual probationary period. On this partnership model, each partner is eligible to receive a share in the profit of our business, along with the opportunity for real input into its management and financial performance.

Partners have additional special benefits including the opportunity to work from home on certain days.

Support & Culture

You'll be joining a group of fun, friendly, and geographically diverse professionals who love our work and get a kick out of over-delivering for our clients.

NOW WE’VE GOT YOUR ATTENTION, ALLOW US TO EXPAND...

ABOUT OUR ORGANISATION

We are a dynamic London-based web and digital agency working with clients from well-known brands to innovative start-ups, creating custom websites and eCommerce stores, as well as bespoke apps and CRM systems.

We believe in investing in people and want to build an organization that everyone benefits from in both the short and long term.

Considering this philosophy, we have Investors in People, Living Wage and Disability Confident accreditation, amongst others.

IT ENGINEER 3

LINE - WELCOME TO YOUR DREAM JOB

If you are up to the challenge of working under pressure in a demanding but rewarding environment, then read on

THE ROLE - WHAT’S IT ABOUT

If you’re a megastar with exceptional technical background and knowledge of networks, Win & Mac user support then this job is for you .

If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!

THE FINE PRINT

Mandatory Skills - At least 3-years’ experience in a similar role in :

Windows 10 Administration and configuration

Active directory (Administration, group policies, maintenance and problem solving)

Advanced networking skills (TCP / IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)

Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)

Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance, problem solving)

Ticketing systems such as Freshdesk

Anti-virus software

Best business practice

Good Customer service

GDPR and Cyber essentials practical (prerequisite)

A high level of proficiency in :

Responsible team player who is capable of working on their own initiative and can make a fresh and positive contribution to the Service Desk Team

Must be able to work independently Proactive approach

Workflow to be documented for Team use

IT Engineer work across 2

line

Best business practice

Good Customer service

Networks, Win & Mac user support

If this sounds like your dream job and you’d like to become a part of our success story, please apply with your CV and we’ll get back to you!

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