Customer Care Champion - Durban (Riverhorse)
Webuycars
Durban, KwaZulu-Natal
3d ago
source : findojobs-za

We have an exciting opportunity for a young and energetic person to join our We Buy Cars Family. This person will be theFace of the Companyand needs to give a lasting impression! As the first point of contact for the company, we are looking for someone with a warm and welcoming presence with the ability to communicate effectively and efficiently with internal and external individuals.

The candidate must be reliable and have a positive attitude that will be a reflection of the We Buy Cars values. Duties and Responsibilities : Meet and Greet walk-in clientsManaging clients expectations during first interactionManaging customer relationshipProvide customers with product and service informationSolving customer queriesMaintaining internal relations between clients and various departmentsKey Competencies and SkillsStrong verbal and written communication skillsAbility to use positive languageListening skillsGood interpersonal skillsProblem analysis and problem solvingCustomer service orientationTeam workStress toleranceFurther requirements : Grade 12 Fully multilingualMinimum 3 years experience in a Customer Care positionPrevious motor industry experience will be advantageousCommunication and customer relation studies will be advantageousPackage related information : 15 Days Annual LeaveMomentum FundsAtWork Provident FundMarket Related Salary

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