Facilitator: Quality Assurance

Cape Peninsula University of Technology

District Six Campus Cape Town, WC, ZA

5d ago

Job Knowledge

Skills and Experience

A relevant B Tech / Bachelor’s degree in any business and management studies with focus on project management / coordinating or equivalent with evidence of a minimum of five (5) years quality assurance facilitation experience in the delivery of short courses as per the KPA’s of the position,

OR a Master’s qualification in any business and management studies with evidence of a minimum of two (2) years of quality assurance facilitation experience in the delivery of short courses as per the KPA’s of the position,

AND SETA moderator / assessor accreditation with evidence of a minimum of five (5) years of quality assurance facilitation experience in the delivery of short courses registered under QCTO

Recommended :

Accreditation or certification as a moderator and / or accessor by any of the SETAs and excellent knowledge in special skills development projects for Government Departments, Municipalities, SETAs, and State-Owned Enterprises

Knowledge and experience in using of Moodle LMS

Key Performance Areas / Principal Accountabilities

Execute the coordination of all facilitation activities relating to, but not limited to :

Ensuring that all QA functions are adhered to in line with CHE, QCTO and SETA requirements

Scheduling and conducting internal moderation for accredited and non-accredited courses

Preparing all files for external moderation

Creating digital and hard copies of all files for internal and external verification

Ensuring that all accreditation is valid, current and in place for delivery

Assessment Centre applications in line with QCTO

Competencies

Language proficiency : English and any other official language,

Require strong interpersonal skills so he / she can work with colleagues, trainees, and the head of special projects and short course unit (SPSCU) with training needs.

Must have management skills to analyse training requirements and make decisions about the best way to deliver training in consultation with the head of SPSCU.

Must have the right personal skills to help participants at training to adapt to changes in their companies and make personal decisions to enhance their careers.

Must have the ability to design programs that meet clients training needs and be able to schedule training sessions to meet their business needs.

Must be able to select the most appropriate training techniques from a mix of classroom sessions, one-on-one coaching, demonstrations, or skills training videos.

Must have extensive experience and knowledge of the skills they are teaching.

Must have excellent presentation and teaching skills and must be able to communicate complex information clearly to trainees with different levels of skill and knowledge.

Must also be capable of demonstrating the skills they are teaching so they gain the confidence of trainees.

Must be able to evaluate the performance of trainees before and after sessions so he / she can assess the effectiveness of the training program.

Must have empathy with trainees and be able to recognize when he / she needs to adjust the level or type of instruction to ensure training succeeds.

To be able to cope under pressure.

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