Team Leader Work From Home
Cordant People
Rustenburg, North West
2d ago
source : findojobs-za

Warrington, Cheshire, North West, England Contact Centre Posted 08.03.22 11.28 per hour Team Leader, Work From Home 11.28 per hour paid weekly! Full time hours only 37.

5 per week Ongoing temporary assignment Must Have Covid 19 Team leader, Contact Center Expserience Our client is looking to recruit an experienced team leader to work a team of Call Handlers to support.

This is a work from home position managing a team of agents to ensure the highest levels of service and Client expectations are met.

You must have your own equipment for this positions. Systems need to be Windows 10 Macbooks or Chromebooks are not compatible and cannot be used.

What will you be doing? Supporting and managing a team of call centre agentsProvide a friendly, supportive and helpful serviceConducting training and coaching sessionsWorking closely with the Operations team to ensure client expectations are metManaging KPIs and call quality with your team What are we looking for?

Previous experience in a Team Leader role within a Contact / Call Centre would be desirable but not essentialExcellent communications skillsAbility to build rapport with colleaguesAbility to empathise with individuals who may be worried / strugglingComputer literate able to pick up new systems Pay rate 11.

28 per hourWeekly pay! Paid holidays once accrued Hours of work 37.5 hours per week working 5 out of 7 days, Monday to SundayShifts are between7am to 11pm (you cannot pick what shifts you work or on what days you work them)Rotational weekend work We are looking to get successful candidates started and trained as soon as possible due to urgent requirements within the business.

If this sounds like a role for you thenapply now! Due to the nature of the role successful candidates will need to be able to pass a DBS check.

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