PURPOSE OF THE POSITION :
Full accountability and management for the business unit and its staff in the execution of all client campaigns’, achieve divisional sales and profitability targets.
KEY DUTIES & RESPONSIBILITIES :
Plan and implement annual strategy for your business unit
Plan and manage client sales & growth retention
Manage and control departmental expenditure within agreed budgets
Manage relevant reporting of management and financial information for your business unit
Plan, forecast, report on sales, costs and business performance, according to company requirements.
Manage customer service activities and staff competence in these areas, so as to optimise and sustain performance, profitability and customer satisfaction.
Liaise with and utilise support from shared services, suppliers and other partners as required.
Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.
Recruit, train, manage, motivate & develop staff according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
Identify top performers and put succession plan in place for all management positions within the business unit to minimise disruption to business in the event of resignations.
Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval.
Attend meetings and contribute to company strategy and policy-making as required.
n.b. This is not an exhaustive list of task’s, the purpose of this Job Profile is to provide you with the key requirements of the position.
Excellent understanding of how to set up and run an account
Excellent understanding of how to set up and run a project plan and SLA’s
An understanding of how to report back to our clients on Excel, Power Point and Word
Solid geographical knowledge of South Africa
A good understanding of Retail Marketing
A good understanding of Brand Marketing
Demonstrated use of Task Manager in Outlook
Experience working on a management business system
Understanding of the Basic Conditions of Employment (BCEA) and Labour Relations Act (LRA)
Understanding of Activations and operations
Excellent communication skills (written / oral in English)
Demonstrated Leadership skills
Negotiating and contracting skills.
Planning and Scheduling
Administration and Time Management
Budgetary and Cost Control
Problem solving and Analysis
PC Skills Intermediate MS ExcelIntermediate MS PowerPointIntermediate MS WordWorking Knowledge of MS Project
People Management (coaching, mentoring, training & development)
Excellent Sales skills
Excellent business acumen
GENERAL SKILLS / ATTRIBUTES
Ability to work unsupervised
Ability to manage a diverse team
Able to use own initiative
Able to multitask
Work well under pressure
Acute attention to detail
Thinker (logically & laterally)
Excellent interpersonal skills
Ability to meet tough deadlines
Minimum of 10 years operational work experience
Minimum of 5 years in a management position with large staff compliment
Evidence of experience in meeting tough deadlines
Evidence of setting up and executing project plans
Evidence of managing expenditure against budgets
Must have experience in interacting and reporting back to clients on projects
Experience in dealing with clients in high level management positions
Evidence of being able to effectively prioritise independently
Experience in working in a high pressure, fast paced environment
Evidence of managing more than one account / project and successfully executing
Evidence of experience working independently, with little or no supervision
Evidence of experience in business strategies
Tertiary qualification (degree / diploma) Business Commerce / Business Administration or Marketing.