Head of Department
The Creative Counsel
Johannesburg, ZA
39d ago



Full accountability and management for the business unit and its staff in the execution of all client campaigns’, achieve divisional sales and profitability targets.


  • Plan and implement annual strategy for your business unit
  • Plan and manage client sales & growth retention
  • Manage and control departmental expenditure within agreed budgets
  • Manage relevant reporting of management and financial information for your business unit
  • Plan, forecast, report on sales, costs and business performance, according to company requirements.
  • Manage customer service activities and staff competence in these areas, so as to optimise and sustain performance, profitability and customer satisfaction.
  • Liaise with and utilise support from shared services, suppliers and other partners as required.
  • Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.
  • Recruit, train, manage, motivate & develop staff according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
  • Identify top performers and put succession plan in place for all management positions within the business unit to minimise disruption to business in the event of resignations.
  • Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval.
  • Attend meetings and contribute to company strategy and policy-making as required.
  • n.b. This is not an exhaustive list of task’s, the purpose of this Job Profile is to provide you with the key requirements of the position.


  • Excellent understanding of how to set up and run an account
  • Excellent understanding of how to set up and run a project plan and SLA’s
  • An understanding of how to report back to our clients on Excel, Power Point and Word
  • Solid geographical knowledge of South Africa
  • A good understanding of Retail Marketing
  • A good understanding of Brand Marketing
  • Demonstrated use of Task Manager in Outlook
  • Experience working on a management business system
  • Understanding of the Basic Conditions of Employment (BCEA) and Labour Relations Act (LRA)
  • Understanding of Activations and operations

  • Excellent communication skills (written / oral in English)
  • Demonstrated Leadership skills
  • Project Management
  • Negotiating and contracting skills.
  • Planning and Scheduling
  • Administration and Time Management
  • Budgetary and Cost Control
  • Problem solving and Analysis
  • Influencing Skills
  • Objective setting
  • PC Skills Intermediate MS ExcelIntermediate MS PowerPointIntermediate MS WordWorking Knowledge of MS Project
  • People Management (coaching, mentoring, training & development)
  • Excellent Sales skills
  • Excellent business acumen
  • Be astute

  • Ability to work unsupervised
  • Ability to manage a diverse team
  • Self-Motivated
  • Able to use own initiative
  • Able to multitask
  • Work well under pressure
  • Acute attention to detail
  • Thinker (logically & laterally)
  • Excellent interpersonal skills
  • Ability to meet tough deadlines

  • Minimum of 10 years operational work experience
  • Minimum of 5 years in a management position with large staff compliment
  • Evidence of experience in meeting tough deadlines
  • Evidence of setting up and executing project plans
  • Evidence of managing expenditure against budgets
  • Must have experience in interacting and reporting back to clients on projects
  • Experience in dealing with clients in high level management positions
  • Evidence of being able to effectively prioritise independently
  • Experience in working in a high pressure, fast paced environment
  • Evidence of managing more than one account / project and successfully executing
  • Evidence of experience working independently, with little or no supervision
  • Evidence of experience in business strategies

    Tertiary qualification (degree / diploma) Business Commerce / Business Administration or Marketing.

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