FC04928A-SAP Platform Operations Consultant (SAP Basis project) (Contract) Rosslyn

iSanqa Resourcing

Rosslyn, South Africa

6d ago

source : Job2Recruit

FC04928A-SAP Platform Operations Consultant (SAP Basis project) (Contract) Rosslyn

Our client requires the services of a SAP Platform Operations Consultant (SAP Basis project).;

POSITION : Contract role until March 2021.;

COMMENCEMENT : As soon as possible.;

REQUIREMENTS : ;

8+ years;

Degree in Information Systems or equivalent experience. ITIL certification (advantageous);

South African Citizens Only;

K4 K5;

Willing and able to work on weekends and public holidays;

Travel to Germany required (3 x 2 3 weeks);

RESPONSIBILITIES : ;

Operations;

Perform daily system handover and start-up tasks to ensure operational readiness of systems.;

Action and resolve IM (Incident Management) tickets.;

Action and resolve CIM (Critical Incident Management) tickets as required.;

Raise and lead tasks PM (Problem Management) tickets as identified.;

Action and coordinate CM (Change Management) tasks and tickets as required.;

Planning;

Assist user departments in drafting system requirement documentation based on business processes.;

Development Responsibilities Projects : ;

Ensure that all processes have been investigated / considered in obtaining the specifications of the user requirements.;

Propose and review system design and evaluate alternatives.;

Review and present proposed system solution to IT Project Manager / Leader and User Management or System owner.;

Develop systems solutions in line with quality and delivery requirements;

Ensure that the following steps in the Development Cycle are executed : ;

Preparation of system / technical documentation (as per ISO standards);

Preparation of user and operation manual;

User training;

System testing / parallel runs;

System implementation;

System audits / quality assurance;

Maintenance Requests : ;

Ensure that all processes have been investigated / considered in obtaining the specifications of the user requirements.;

Propose and review system design and evaluate alternatives.;

Review and present proposed system solution to User Organisation.;

Ensure that the following steps in the Development Cycle are executed : ;

Preparation of system / technical documentation.;

Preparation of user and operation manual.;

User training.;

System testing / parallel runs.;

System implementation.;

System audits / quality assurance.;

User sign-off.;

Time estimating : ;

Time estimates have to be adhered to according to projects and operations.;

Estimated completion time to be agreed upon by Consultant, Project Manager and User Organisation.;

Control : ;

Control all aspects of systems operations.;

Measuring actual progress against planned objectives.;

Inform Project / Operations manager of any deviations from approved / agreed operations and maintenance requests.;

Regular reporting on system status.;

Principal accountabilities : ;

Ensure that the timings set by the Project Manager / Operations leader are achieved.;

Ensure user satisfaction / acceptance of all completed systems / processes / maintenance requests.;

Provide support to all user departments in achieving the approved company technology and software objectives.;

Ensure systems compatibility with agreed AG strategies and standards.;

Ensure proper maintenance & control of the various systems by the Database Administrators and SAP Basis team;

Ensure that all job streams for a system operate correctly prior to hand over to operations.;

Leadership tasks;

Ensure user appreciation of the principles of system development;

Provide assistance to users in evaluating system proposals;

Strong interpersonal and communication skills with ability to communicate effectively.;

Willing to deal with customers. In most cases they will be foreign customers and language barriers might exist.;

Must have good time management skills.;

Ability to work as part of an agile team, inter dependant as well as independently and submit deliverables on time and in excellent quality.;

Must take ownership of an assigned task and see it through to completion;

Must be self-motivated and open to learn.

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