Our Company :
If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.
If you have a desire to work in an organization that is :
Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships.
The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.
Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.
Your role at Impact :
An opportunity to join a Global company delivering Global Customer Solutions (Support) from the Cape Town office. The global Solutions Team consists of around 25 people, spanning across Cape Town, New York, Santa Barbara, Seattle, Singapore, and Sydney, supporting US, EMEA and APAC regions.
Daily troubleshooting and coming up with creative work-arounds for our clients that range from small and medium size businesses to very large Enterprises, and from micro influencers to the largest global Publishers.
You get to peek backstage behind what powers some of the world's biggest brands, and help them forge a path in a rapidly growing industry.
We use tickets, live chat and Zoom calls to assist our clients with contracting logic, web tracking, user journeys, data analysis, and integrations.
No day will ever be the same as the last, there is always something new to explore!
What You'll Do :
What You Have :
Experience in all of these areas is preferable :
Benefits / Perks :
During the current time we continue to work from home. Should local and national government advice deem it is safe to go back to office working we will make facilities available to our teams.
Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and / or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and / or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.