Retail Manager - Durban
PNet (Pty) Ltd
8d ago

Daily Tasks

  • Reporting accurate Daily Sales
  • Investigating cash up discrepancies
  • Tracking cash banking / following up on outstanding cash deposits
  • Following up on cash shortages / discrepancies
  • Processing of stock in stores
  • o Confirm correct retail prices of stock going out on all invoices

  • Stock can only be released once this is completed with barcodes to accompany stock.
  • o Processing of all GRV, RTS, IBT

    o All this work takes been 2 3 hours a day broken into the day. However at some occasions can take a few days solid work given the amount of transactions and deliveries.

  • Seeing to emails, i.e : store queries, staff queries, customer queries, etc.
  • o In a day receive plus 50 emails at times or more, but never fewer than 30.

  • Ensuring at all times stores have sufficient stock, this is a ongoing cycle to ensure no loss in sales, i.e. processing of replenishment and working through stock transfers between stores (IBT’s where taking stock from over stocked stores, where stock is sitting and moving stock into stores with a greater sell through)
  • Tracking of Daily turnover in stores throughout the day, motivating stores, calling staff, etc.
  • o During the week especially stores are extremely quiet throughout the day and sales are minimal. Call the staff or mail them to motivate / find out what’s been happening in store / mall in the day.

    Discuss sales and customers. Also acknowledge their achievements throughout the day and congratulate them on good performance and team work.

    o Especially mid-month, stores needs a lot of encouragement due to foot flow in store being at its minimum the staff are easily discouraged.

    It’s good to let them know that even when the Manager is not with them the Manager is still keeping an eye on them and their progress.

  • Following up on daily tasks completed in store
  • Ensuring stock arrivals are checked, security tagged and barcoded
  • o Often found in stores staff not barcoding or security tagging, or even stock not getting out on display in stores constant follow up.

  • Managerial duties
  • o Overall store operations

    o Receiving and unpacking of stock

    o Sales / customer interaction

    o Shift work in store

    o On call standing in on weekends when staff are absent (no pay or time lieu for weekend work)

    Weekly Tasks

  • Every Monday stores receive a breakdown of turnover where they stand financially thus far for the month. Areas they need to improve on and areas they are killing it in.
  • A strategy to work on in the coming week to focus on.

  • Monitoring of rosters.
  • Weekly merchandising
  • On call 24 hours a day, 7 days a week for stores
  • Monthly Tasks

  • A break down to each store of their Months performance and overall performance thus far for the year.
  • Month End reporting to all stores figures from POSWORX
  • Month End reporting to all Heads of Brands
  • Compiling of Month End payments
  • Reviewing monthly accounts for any irregularities i.e. Telkom accounts, data usage, etc.
  • Payroll submission to HR minimum half a day’s work.
  • o Staffs hours for the month

    o Sunday time & a half pay

    o Double pay public holidays

    o Night Allowance

    o Managing leave & time in lieu hours

    o Staff deductions i.e. staff purchases

    o Staff Incentives TNF CW

  • Staff Training Submission to HR as per Labour department
  • Ensuring stores have sufficient cover of carrier bags, POS till rolls.
  • Purchasing of store supplies and distribution (cleaning, stationery, repairs & maintenance)
  • Yearly ongoing Tasks

  • Seeing to all Labour department relations and meetings held throughout all stores, ensuring all areas are in accordance and adhered to, with correct information submitted in the meetings.
  • Stores seasonal buys
  • o Up skills

  • Store marketing campaigns exhaust all free options available
  • Store promotions / Sales
  • Apply
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