ISA Administrator
Fidelity
Midrand, Gauteng, ZA
6d ago
source : Work-Force

The above position is vacant at Fidelity Cash Solutions, reporting to the Project Manager. The overall purpose of this position is to assist with day to day administration, reporting and support on ISA / ICMS including any new projects starting. Minimum Requirements :

  • Clear criminal record
  • Matric certificate , with Mathematics and or Accounting, Office Administration
  • Computer literacy and proficiency in Microsoft Word, Outlook and Excel.
  • Client and Branch support / experience
  • System & Process related experience (i-Cash / ISA / ICMS) will be an advantageous
  • Knowledge of Fidelity standard operating procedures
  • Key Performance Areas : (not totally inclusive) :

  • Master Data management / updates
  • System testing and enhancements if and when required
  • Liaising with internal / external player Communication and regular meetings
  • Maintain head office liaison with regards to daily reporting
  • Project Admin
  • Procedures
  • Equipment / Capex
  • Set-up
  • Client queries and requirements
  • Verification of Customer information (Master data)
  • Obtain / update and support system, records
  • Adhere to deadlines (24hour turn a round)
  • MIS to be up to date
  • Other related activities as instructed by Cash executive
  • Other personality attributes :

  • Must be honest and reliable
  • Must have good verbal and language abilities
  • Must be self- motivated
  • Work under Pressure
  • Pay attention to detail
  • Customer service and relations
  • Ability to work without supervision
  • Core Competencies :

  • Self-development
  • Communication skills
  • Customer focus
  • Team work
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