Are you fluent in Norwegian and looking for an exciting job opportunity in a fast-paced environment? A leading international e-
commerce company are looking for you! This team is looking for a young, dynamic Norwegian speaking Customer Service Associate who will join their young, vibey offices at a trendy location in Johannesburg, South Africa.
This team offers a lot of incentives, bonuses, and other amazing benefits.
Dont miss out on this once-in-a-lifetime opportunity!Your key job responsibilities as the Norwegian speaking Customer Service Associate job in Johannesburg, South Africa : -
Resolving phone, walk-in, mail, fax, and email customer inquiries- Attending training sessions to grow knowledge of product and to develop customer service skills-
Identifying customer needs- Contacting customers to give them accurate feedback on the progress of their inquiries- Processing and logging incoming calls into CRM system-
Forwarding and escalating inquiries to relevant individuals and departments- Providing outstanding customer service
for this Norwegian speaking Customer Service Associate job in Johannesburg, South Africa : - Must be fluent in Norwegian and English-
High school diploma- Experience with CRM preferred- Successful completion of provided training- Proficient computer skills-
Proficient with MS Office suites- Outstanding communication skills, both verbal and written- Excellent phone etiquette