Product Owner

Nedbank

Johannesburg, Gauteng, ZA

3d ago

source : Latest Jobs

In this role, the individual will lead and execute on the Nedbank Insurance Mobile and Digital strategy, deliver operational excellence and productivity through a team of developers and technology experts (architects etc).

In this role you will also be required to take ownership of the product roadmap as we embark on the full digital journey. Job Responsibilities

Facilitate client workshops, work with business analysts and process analysts to document business requirements and develop them into use cases and solutions designs.

Act as the key contact point for the customer, guiding them through the analysis process and becoming a trusted advisor on what products to roll out on mobile and digital channels.

Provide technical support to business users on All Mobile and Digital artefacts in Production, via a team of developers and experts.

Targeting multiple channels (mobile apps, USSD, Fintech, Web, etc).

Developing product development strategies to ensure increased acquisitions of insurance products through engagement with various sales segments, enhancement of insurance value proposition and improvement of features and benefits over time.

Manage technical aspects of product development through collaboration with the technical team.

Manage product P&L, KPI and customer experience.

Coordinate with technology team for product related system maintenance and capability.

Identify cost / time / quality / risk aspects of the business issue by investigating the business benefits or problems.

Manage internal and external stakeholders by regular meetings and agreeing deliverables.

Participate in the co-creation of the Mobile and Digital strategy.

Simplify complex MaD concepts for stakeholder and clients.

Own the product roadmap and KPI's; provide design specifications for product enhancements to Technical Agile squads to execute on.

Set expected performance output by meeting and agreeing with management.

People Specification Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Advanced Diplomas / National 1st Degrees

Preferred Qualification Post Grad Qualification Preferred Certifications Type of Exposure

Built a high performance culture

Built and maintained stakeholder relationships

Client and Relationship Results

Delivered compliance risk management programmes and advice

Designed Workforce Planning Solutions

Developed and Implemented Communications Strategy

Improved Processes and Culture

Manage internal process

Managed Transformation & Innovation

Managed Process Results

Managed Relationships

Managed Self and Team

Managed budget

Supported Transformation, Change and continued Improvement

Provided operational support for Governance, Compliance and risk based assurance

Minimum Experience Level 3 - 5 years relevant experience in product management, with experience in Mobile and Digital Channels.

Technical / Professional Knowledge

Communication Strategies

Data analysis

Industry trends

Principles of financial management

Relevant regulatory knowledge

Decision-making process

Cluster Specific Operational Knowledge

Governance, risk and controls

Behavioural Competencies

Customer Focus

Decision Making

Facilitating Change

Initiating Action

Innovation

Technical / Professional Knowledge and Skills

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