IT Manager
Sandi Crowther Recruitment
Ballito, South Africa
2d ago

Responsibilities

  • Install, manage, maintain & administer hardware, software and networks for all manufacturing locations and local office systems, including applications, data centres, servers and storage, PCs, fixed and mobile telecoms.
  • Monitor and maintain computer systems and networks
  • Plan, design, implement and manage projects
  • Troubleshooting of IT infrastructure.
  • Manage purchasing and maintenance functions of IT Department (Hardware, Software, Data, Communications, Services & Licensing).
  • Manage and control user access levels and IT security on ERP, In House solutions, domains and network.
  • Monitor software, coordinate installations, upgrades or enhancements and participates in evaluations of new products and system upgrades.
  • Maintenance of Microsoft SQL databases, system health check and event notification.
  • Set Service License Agreement (SLA) criteria for expected service delivery pertaining to connectively as well as fixed and mobile communications as well as printing solutions.
  • Hardware and software support, configuration and troubleshooting.
  • Implement and maintaining the Disaster Recovery Plan Procedures.
  • Train and support employees on software and company procedures.
  • Logging and managing supports calls
  • Manage system backups and disaster recovery plan
  • Manage Syspro administration and updates
  • Write reports and business intelligence analytical reporting data queries.
  • Ensure uninterrupted service delivery to ensure continuity of multiple environments.
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