Johannesburg - One of the largest banking giant is seeking a supply chain specialist. The Supply chain specialist will develop and implement supply chain strategies for their portfolios, which will result in real reductions in the average cost of claims.
This will require sourcing and leading vendor selection within Short Term Insurance & negotiation of rates (including contractual), relationship management and supplier management reviews.
Alignment and execution of Group Procurement Guidelines and ensuring compliance to national legislation SABS / SANS and SIL Policies and Procedures.
Ensuring implementation of agreed rates Key Responsibilities Service Provider Liaison and Claims SupportService Partner Service RatingsService Partner complaints resolutionService Provider SLA ManagementService Provider adherence to SLATurnaround times metSubmission of reportsAction to non-performance of service providersInsurance OnlineConsistent Web usage by service providersContinuous marketing and promotion of electronic platformsService Provider Management· Sourcing of service providers for areas of concern· Payment management to service providers· Recovery process for ISS· Adherence of SP’s to mandates· Geyser replacement ratio tracking· POC implementation & Success tracking· Administration of service provider data on Coupa· MIS report and dashboard for service providers (service, complaints, payments, electronic platform usage, ave cost per claim)· Weekly feedback on Complaints register· BBBEE Compliance· BBBEE spend reporting· Converting of non BBBEE service providersEffective MIS reportingService provider paymentsComplaints registerISS registerManco reportExco reportRisk ManagementService provider reviewsPreparation and reporting of audit findingsAverage cost per claimAddressing service providers and initiating recoveries due to non-adherence of ratesReaction to findings for Insurance Salvage Services and Internal Assessor auditsQualificationsMatric or equivalent Supply Chain Management Diploma (Advantageous) 3 - 4 years supply chain specialist experience