Instrumentation Inbound Sales Representative
Professional Recruitment Partners
Johannesburg, South Africa
4d ago
source : Job Placements

Instrumentation Inbound Sales Representative

Location : Northriding

Responsibilities :

  • Communicating with customers, making outbound calls to potential customers, and following up on leads.
  • Researching and qualifying new leads.
  • Establish and maintain a professional relationship with clients.
  • Understanding customers'' needs and identifying sales opportunities.
  • Continue their assessment of a client’s needs and business objectives.
  • Help develop initiatives to increase customer satisfaction and retention.
  • Answering potential customers'' questions and sending additional information via email.
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers using Pipedrive.
  • Organising and scheduling meetings between the customer and our representatives. Occasionally you may have to attend these meetings and meet customers face to face.
  • Explaining and demonstrating features of products and services.
  • Staying informed about competing products and services.
  • Upselling products, services, and solutions.
  • Account Manager Requirements :

  • Excellent verbal and written communication skills.
  • Work well under pressure and commit to deadlines.
  • Have excellent people skills and intuitive to customer’s business needs.
  • Calmly deal with customer complaints and issues.
  • The ability to understand technical products is a requirement. (Product training will be provided.
  • You will need a basic understanding of electricity and electrical items, probably at least grade 12 science will be a major advantage.
  • The ability to work independently and within a team.
  • A valid driver’s license will be an advantage.
  • Living within an easy commute from the offices
  • Excellent phone and cold calling skills.
  • Ideally self-motivated with the ability to work unsupervised.
  • Previous experience in an outbound call center or a related sales position will be an advantage.
  • Good PC and software skills. Primarily in Microsoft Office and CRM software such as Pipedrive.
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