Sales Assistant
Drake International
Gauteng , Ca
6d ago

Job Description

  • Take ownership of sales function and back end administration.
  • General support to trading team
  • Support trading team in raising of sales orders on Syspro
  • Support trading team with transport releases to logistics
  • Follow up with shipping department pertaining to inbound ETA's on behalf of traders
  • Continually update sales team on internal communication and collate necessary information
  • Assist telesales staff with loading of orders
  • Continually check stock availability on Syspro, Macro Sheet, Stock Sheet and Lot traceability
  • Ensure that traders do not sell stock that is not available
  • Managing workload according to priorities and internal work procedures
  • Assist with the accepting of orders received from customers and keeping the relevant traders informed of such
  • orders that were placed

  • Drafting of orders and releasing it to the cold store / local logistics team once completed
  • Drafting purchase orders and ensuring that they are correct
  • Following up and solving any discrepancies or queries. Taking the required corrective action timeously through
  • credit notes.

  • Printing all traceability documents that accompany every batch of invoices that are dispatched
  • Arrange Muslim Judicial Council and Halaal certificates and continuously follow up with the MJC officer
  • Keep records of and files for all documents
  • Liaising with cold stores regarding the loading of trucks in order to provide feedback to customers
  • Keep customers informed at all times
  • Follow up on all transport related queries
  • Provide feedback to traders and keep them up to date
  • Assisting traders during their absence through the answering of phone calls or making of phone calls, taking of
  • orders and messages and communicating same upon their return

  • Providing traders with data when they are out of the office
  • Attending to and solving customers' queries and complaints
  • Administering transport related activities for local and export customers
  • Attending to and solving transport related issues in conjunction with the applicable role-player
  • Apply
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