Our client is seeking a Junior IT Technician to join their dynamic team.
The role of a IT Technician is to uphold the business brand and to deliver high quality service to customers and assist with the setup and maintenance of systems and troubleshooting of technical issues.
Minimum Requirements :
Matric Certificate
Driver's license
Own transport
A+ certification
Confident and good with people
Certification on MS Windows Server and Desktop
At least two years industry experience
Technical Requirements :
Ability to problem solve technical related support queries
Ability to setup and maintain a range of technical systems
Ability to advise customers on technical matters
Networking skills
Vendor Specific Skills
Microsoft Windows Platform Sever and Desktop (Intermediate)
Microsoft 365 Platform (Intermediate)
G-Suite Platform (Intermediate)
Soft skills required :
Ability to maintain and improve customer relationships
Ensure clear, quality communication is carried out at all times with customers and with the team in keeping with the communication policy
Trustworthy and dependable
Ability to work unsupervised
Good written and oral communication skills
Good time management and priority management
Professional and positive working attitude
Good presentation skills
A passion for great customer service
Self-motivated with a desire to learn and grow
Job outputs :
Technical troubleshooting
Deployment of systems
Systems maintenance
Service excellence
Ensure all certifications are up to date
Suitable candidates to submit their CV to kate nkr.co.za