Training and Product Facilitator/ coach
Energy At Work
Durban, South Africa
6d ago
source : Executive Placements

Our Client is seeking to hire a Training and Product Facilitator / coach.

Responsibilities :

  • Product training and facilitation
  • Assessing current training needs for sales and support areas
  • Design training and product curriculum
  • Manage employees’ subscriptions e-learning courses
  • Order instructional material (e.g. ebooks and manuals)
  • Enrich courses with visual aids to engage trainees
  • Measure outcomes from trainings
  • Ensure new hires undertake mandatory trainings product during and after training
  • Responsible for providing support in the process of developing and maintaining training
  • programs.

  • Responsible for training processes by monitoring training methods and giving feedback on
  • training areas that need to be improved.

  • Preparing, coordinating, and evaluating educational programs for employees in sales and
  • support departments

  • Responsible for planning and designing team and individual courses, overseeing the
  • maintenance of records of curriculum and materials, and gathering reports on the quality

    training form trainees, managers, and instructors.

  • Training facilitator is to help workers of the organization he / she works for, and other
  • teams, to set and achieve the set goals or objectives.

  • He / she may be responsible for carrying out several important daily responsibilities such as
  • organizing group meetings, group coaching sessions, participating and assisting in the

    development and implementation of plans, encouraging members to participate in


  • Other duties that may form the training facilitator work description include working
  • cooperatively with various departments in his / her organization to efficiently and

    effectively facilitate training on products, services, and several other topics.

  • Coordinate training / coaching / mentoring activities
  • Monitor and facilitate training programs
  • Plan, prepare and research sessions
  • Prepare training materials
  • Provides training schedules and agenda
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