An exciting opportunity has arisen at Life Wilgers Hospital for a dynamic and professional secretary, reporting to the hospital manager, Mrs Jackie Simonato.
The successful candidate will have excellent written, communication and administrative skills. Critical Outputs Co-ordination of meetings and taking minutes Administrative functions including : filing, dealing with correspondence, providing a front-line service to the management office, preparation of documentation for meetings, ordering supplies, distribution of mail, memoranda and other administrative duties as required by the hospital manager General administration and assistance with petty cash etc.
Screen all incoming calls to the Hospital Manager Implement efficient follow-up system Type all correspondence Assistance to new doctors Generation of statistics and reports from hospital information Organize and co-ordinate all meetings chaired by the Hospital Manager Manage Hospital Managers diary The accurate and concise recording and communication of telephone messages, follow-up, returning of calls and assure that calls are replied to Always reflecting efficiency and conveying a positive attitude toward visitors and or customers Re-directing queries, telephone calls, complaints, etc.
to the correct department in a friendly, efficient manner Brand ambassador for the hospital; ensure that brand and corporate identity standards, policies and procedures are adhered to throughout the hospital.
Effectively use of the hospital’s communication structure ensuring that communications from Hospital Managers office being distributed effectively Supporting the hospital Manager’s open door policy in such a way that he diplomatically remains in control inadvertently becoming involved Responsible for the effective and efficient running and control of the Hospital Manager’s office at all times, including Communication / feedback to customers / clients.
Set dates for MAC meetings, communicate to Doctors, send out relevant agenda, minutes, financials. Organize catering etc.
To communicate to staff in a respectful and dignified manner. To create a culture of caring and teamwork amongst staff. Stand in for the Nursing Manager’s secretary when needed Requirements Matriculation or equivalent with an office administration qualification.
Five to seven years’ experience in a secretarial / PA position Advanced Computer literacy including MS Word, PowerPoint, Outlook, Excel and Access.
Driver’s licence and ability to travel After hours work, in accordance with the demands of the position Excellent written and verbal communication skills Competencies Problem-solving, analysis & judgement Computer-literate with attention to detail Resilience, planning, drive and energy Computer proficiency as well as excellent verbal & written communication Excellence orientation (concern for high quality) Ethical behaviour (honesty) Building relationships and networking Customer responsiveness Organisational awareness Interested candidates can send their CV