Head of Department
The Creative Counsel
Johannesburg, ZA
3d ago

Overview

PURPOSE OF THE POSITION :

Full accountability and management for the business unit and its staff in the execution of all client campaigns’, achieve divisional sales and profitability targets.

KEY DUTIES & RESPONSIBILITIES :

  • Plan and implement annual strategy for your business unit
  • Plan and manage client sales & growth retention
  • Manage and control departmental expenditure within agreed budgets
  • Manage relevant reporting of management and financial information for your business unit
  • Plan, forecast, report on sales, costs and business performance, according to company requirements.
  • Manage customer service activities and staff competence in these areas, so as to optimise and sustain performance, profitability and customer satisfaction.
  • Liaise with and utilise support from shared services, suppliers and other partners as required.
  • Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.
  • Recruit, train, manage, motivate & develop staff according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
  • Identify top performers and put succession plan in place for all management positions within the business unit to minimise disruption to business in the event of resignations.
  • Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval.
  • Attend meetings and contribute to company strategy and policy-making as required.
  • n.b. This is not an exhaustive list of task’s, the purpose of this Job Profile is to provide you with the key requirements of the position.

    KNOWLEDGE

  • Excellent understanding of how to set up and run an account
  • Excellent understanding of how to set up and run a project plan and SLA’s
  • An understanding of how to report back to our clients on Excel, Power Point and Word
  • Solid geographical knowledge of South Africa
  • A good understanding of Retail Marketing
  • A good understanding of Brand Marketing
  • Demonstrated use of Task Manager in Outlook
  • Experience working on a management business system
  • Understanding of the Basic Conditions of Employment (BCEA) and Labour Relations Act (LRA)
  • Understanding of Activations and operations
  • WORK SKILLS

  • Excellent communication skills (written / oral in English)
  • Demonstrated Leadership skills
  • Project Management
  • Negotiating and contracting skills.
  • Planning and Scheduling
  • Administration and Time Management
  • Budgetary and Cost Control
  • Problem solving and Analysis
  • Influencing Skills
  • Objective setting
  • PC Skills Intermediate MS ExcelIntermediate MS PowerPointIntermediate MS WordWorking Knowledge of MS Project
  • People Management (coaching, mentoring, training & development)
  • Excellent Sales skills
  • Excellent business acumen
  • Be astute
  • GENERAL SKILLS / ATTRIBUTES

  • Ability to work unsupervised
  • Ability to manage a diverse team
  • Self-Motivated
  • Able to use own initiative
  • Able to multitask
  • Work well under pressure
  • Acute attention to detail
  • Thinker (logically & laterally)
  • Excellent interpersonal skills
  • Ability to meet tough deadlines
  • EXPERIENCE

  • Minimum of 10 years operational work experience
  • Minimum of 5 years in a management position with large staff compliment
  • Evidence of experience in meeting tough deadlines
  • Evidence of setting up and executing project plans
  • Evidence of managing expenditure against budgets
  • Must have experience in interacting and reporting back to clients on projects
  • Experience in dealing with clients in high level management positions
  • Evidence of being able to effectively prioritise independently
  • Experience in working in a high pressure, fast paced environment
  • Evidence of managing more than one account / project and successfully executing
  • Evidence of experience working independently, with little or no supervision
  • Evidence of experience in business strategies
  • EDUCATION :

    Tertiary qualification (degree / diploma) Business Commerce / Business Administration or Marketing.

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