Research potential new publishers as well as analyse existing publisher base to identify areas for growth and improvement* Recruitment of new publishers (affiliates) and identifying new opportunities & relationship building* Make sure that publishers are paid on time each month by working closely with finance and payments team* Work closely with Head of Operations to manage communications to publishers about client programs / campaigns* Formulate basic marketing content and reviews of offers and program descriptions including commission to publishers* Liaise with design team, account managers and other suppliers to deliver regular marketing and promotional material for publishers for all programs* Review publisher applications (decline & approve), monitor website content , website traffic and overall publisher performance* Monitor social media campaigns for the various affiliate programs and posting on affiliate forums and social network / blogs* Deal with IT related queries relating to publisher interface, tracking codes, mailers and banners, reporting and general data support as well as know-
how.* Update publisher database and general housekeeping of system* Deal with new and existing publishers (including reactivation) regarding account and new queries via email, chat and telephone.
Work proactively with new and low performance publishers to increase new sources of traffic* Develop incentive programs to boost loyalty & retention for affiliates* Set-
up of marketing promotions to affiliates and projects including creatives, copywriting, setup, testing, processes & delivery
Compilation of publisher performance reports* Regular Fraud checks and Q&A
Degree / Diploma* Work experience in a digital environment a definite advantage OR an eagerness to learn the industry* Genuine interest in conducting research online* Good analytical skills, numerical proficiency* English language native speaker, with any additional languages welcomed but not essential* Excellent phone manner confident when making contact and dealing with people on the phone* Excellent writing and communication skills* Must be systematic and process orientated.
Excellent attention to detail