Jo Malone Stylist, V&A FSS
THE ESTÉE LAUDER COMPANIES
Cape Town, South Africa
7d ago

Position Summary :

  • Understand individual sales and service goals and those of the Boutique and work towards fulfilling these objectives by providing outstanding customer service to each customer.
  • Key Roles & Responsibilities :

    Sell product range and achieve retail sales targets set

    Achieve Items Per Transaction / ARS and mix of business goals set

    Provide Jo Malone service experience to all customers and achieve service targets

    Ensure team executes the Jo Malone service experience with every customer

    Ensure that the Consultation Standards and Jo Malone Service Vision are adhered to at all times

    Execute events according to the events guidelines

    Maintain the Jo Malone image at the counter by cleaning counters, tester stands and displays

    Merchandising of counter and displays

    Duties specified by Boutique Manager or National Sales Manager

    Ensure high standards of grooming, merchandising housekeeping and use of Jo Malone hygiene

    Assist with ensuring adequate stock levels on the shop floor and stock rotation.

    Ensure that the stock room is kept tidy and highlight any discrepancies or issues.

    Undertake specific tasks as given by the Boutique Manager including administrative paperwork

    Work in conjunction with team members and Boutique Manager to ensure efficient running of the Boutique

    Maintain personal grooming to the standards as set by the Company - Only Jo Malone fragrance products are to be used during working hours.

    Requirements : Grade 12

    Grade 12

    Retail Cosmetics Experience

    Ability to work retail hours

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