Are you an IT boffin getting settled in your career ? Then don't hesitate, call now for an opportunity of a lifetime ! Information technology company based in Alberton seeks a junior IT Technician.
Must be able to think on your feet, manage your own time and work accurately and efficiently while managing customer’s expectations.
Minimum requirements : 2 - 3 Years experience Basic TCP / IP Networking Basic Firewall knowledge including how to troubleshoot firewall related issues Knowledge on how to manage Office 365 environment Windows 7 / 8 / 10 management and troubleshooting experience Ability to work on a helpdesk with logging of all support tickets Strong ability to document info and support work through helpdesk systems Ability to diagnose & troubleshoot IT problems in a time-sensitive manner Sourcing of hardware for customers Generate and follow up on quotes Provide first line support assistance You will also need to have previously completed an A+ / N+ The position is client facing and requires a well-presented logical person with the ability to build on client relationships.
The incumbent will also be required to cross and upsell IT solutions to customers.