Community Schemes Ombud Service
Cape Town
4d ago
source : The Jobs Portal
  • Administration and filing.
  • To register and capture all new applications to dispute resolution on the case management system accurately and correctly.
  • Opening of new files.
  • Issuing of payment letter to complaints.
  • Liaison with complainants regarding their application.
  • Responding to telephone and email queries.
  • Filing of all finalised applications.
  • General office support services to the department.
  • Job Requirements :

  • Grade 12 qualification
  • Diploma in office administration, certificate in data capturing or equivalent would be added as an advantage.
  • Knowledge of customer service
  • Knowledge of MS Office (Excel, Word, PowerPoint)
  • Planning and organising skills
  • Computer skills
  • Analytical skills
  • Innovative skills
  • Professionalism.
  • Excellent communication skills (verbal and written)
  • Attention to detail.
  • Honesty and Integrity.
  • Job Type : Permanent

    Company Name :

    Community Schemes Ombud Service

    Company Location :

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