Manufacturing Workshop Manager Durban Generate service revenue from existing and new customers in the KZN region. Execute, supervise and manage the operational functions and activities of the KZN Service facility.
Ensure that all repairs and service to both internal and external customers are carried out in accordance with policies and procedures.
KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES) : Frequent engagement with existing customers to generate revenue and ensure customer satisfactionExplore and secure opportunities for service and repair work by engaging with new customersPlan and conduct regular site surveysConduct quality control and inspections in line with ACS and Emerson Automation Solutions standards and proceduresAccurately analyse and plan all resource requirements for maintenance and repair workEnsure maintenance and inspection on Tools and Equipment and Vehicle Maintenance are carried out as per scheduleEnsure no wastage of material and consumablesEnsure that housekeeping and safety is kept to a high standardSupervision of Direct ReportsJob observations are performed and revisedTraining of Direct ReportsEnsure sufficient Consumable Stock is kept as per pre-
defined quantitiesConduct toolbox talks as per business requirementsACADEMIC QUALIFICATIONS : Grade 12Industrial Process Instrumentation qualification -
N3 with Trade Test as a minimum requirementControl valve experience essentialEXPERIENCE : 5-10 years' industry experience requiredProcess Plant Knowledge (advantageous)Drivers Licence RequiredKNOWLEDGE, SKILLS & ABILITIES : MS Office SuiteCustomer Service OrientationEffective Time ManagementHigh level of interpersonal and communication skillsExecute tasks effectivelyAnalyse issues and solve problemsBEHAVIOURAL COMPETENCIES : Sales orientated approach to maintenance and service businessPursue opportunities enthusiasticallyProduce and maintain effective business resultsSharing Functional ExpertiseMaintain focus and self-
controlMaintaining effective relationshipsSelf-directed learning approachACADEMIC QUALIFICATIONS : Grade 12Industrial Process Instrumentation qualification -
N3 with Trade Test as a minimum requirementControl valve experience essentialEXPERIENCE : 5-10 years' industry experience requiredProcess Plant Knowledge (advantageous)Drivers Licence Requirednegotiable