The successful candidate will be responsible for supervising, coordinating, and providing leadership to the dispatch and collections departmentCoordinate with team to plan and execute various projects.
Guide and assist team members in their assigned job responsibilities.Supervise team members to meet quality and productivity standards.
Assign daily workload to team members and ensure to meet deadlines.Expense management activities.Recommend process improvements to achieve departmental performance goals.
Collaborates with the Manager in coaching, counseling, and disciplining team members in a positive and proactive manner.Assists in the management of daily operational functions on all shifts, including planning, notifying the Manager of staffing issues, monitoring customer orders and coordinating training to team members.
Highly organized with acute attention to detail, able to lead, mentor and inspire team members to meet daily goals.Demonstrated ability to read bills of lading, packing lists, inventory manifests and order sheets within a busy warehouse environment.
Able to work with WMS system (SAP & Qwix), MS Office programmes such as (Word, Outlook, and Excel).A personal commitment to safety, with the highest standards of personal integrity and professional, ethical conduct always.
SkillsAbility to analyze any internal performance related issues and proactively work to resolve them.Leadership and decision-making skills.
Adaptable and supportive of change.Excellent written and verbal communication skills.Coaching skills necessary to motivate and develop team members.
Strong problem solving and organisational skills.Excellent command of the English languageExcellent communication skillsExcellent Mathematical and literacy skillsRequirementsMatric essentialQualification in warehouse / logisticsMinimum of 5 - 8 years' experience in a warehouse dispatch and / or collections field.
3-5 years supervisory experience, or proof of consistent career advancement to qualify for advancement to a supervisor.Strong knowledge and understanding of routing / logistics to meet the daily goals set by management and the expectations of the customer.