Account Manager
Pronel Personnel
Durban, South Africa
1d ago
source : Job Placements
  • Assumes overall accountability for providing our business partners with accurate, complete and value adding financial analysis and operational reports.
  • Develops and manages mutually beneficial business partner relationships by providing excellent customer experience and account management.
  • Ensures compliance to all regulatory requirements, policies, and processes.
  • Scheme Account Management

    Financial Reporting and Analysis

    Relationship Management

    Leading and Managing People

  • Ensure effective collaboration and communication with internal and external stakeholders to resolve issues that may arise.
  • Manage expectations for both internal and external stakeholders.
  • Assist in identifying and mitigating risks associated with the scheme administration and reporting functions.
  • Assist to resolve escalated queries received from policy holders.
  • Implement processing methodologies to increase efficiencies and create opportunities for growing the operational capacity of the department.
  • Responsible for driving innovation / "continuous improvement" initiatives.
  • Responsible to assist with and support change management interventions.
  • Com Degree or equivalent level Accounting Diploma is required.
  • An Accounting "major" would be preferable.
  • Proven track record in leading, managing and coaching a team is required.
  • At least 5 years previous related working experience in a corporate entity is required with demonstrated supervisory and management experience.
  • Experience in working with advanced Excel is required.
  • Proficient in the preparation and analysis of reports.
  • Strong communication skills.
  • Previous work experience in the financial services environment would be preferable.
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