Tetra Pak South Africa is looking for a Quality Engineer who will be based in our Converting Factory in Pinetown,KZN.
The Quality Engineer key objectives will be the elimination of claims and reduction of waste by establishing optimal process conditions, seeking to reduce losses in the converting process, with a consequent reduction in converting costs, as well as reduction of the total number of complaints / claims and increase customer satisfaction by improving the quality of our products through the use of World Class Manufacturing (WCM).
Provide support, coach and guidance to task groups responsible for the reduction of losses and improving the quality of our products through the use of quality tools (FMEA, Ishikawa, Cause Effect, PM Analysis, 5 Why) etc.
To control quality and ensure compliance of both raw materials and finished products, packaging material meeting global and internationally accepted standards and specifications.
Key responsiblities for the positions :
Overall process management
Implement process kaizen improvements in all stages of the process.
Ensure mandatory standards are in place, and best practice is in place
Implement the optimal process conditions through the process control.
Perform daily analysis of performance losses and rework in the converting process.
Develop and put in place process parameters and ensure they are trained and used
Establish process Q-Points and ensure they are trained and used
Ensure packaging material spec is in place, updated and complied with
Develop SPC system and ensure staff use the system accordingly
Overall supplier management - KPIs
Perform supplier evaluating
Perform supplier auditing
Perform common agenda with suppliers
Perform monitoring and control of improving the quality of our suppliers, through action plans
Monitor supplier performance based on incoming inspection
Overall customer management - KPIs
Eradication of claims
Implement COA’s system
Overall claims management
Eradication of customer claims
Perform technical analysis of customer claims and complaints.
Proper deployments of claim and putting action plan in place to eradicate
Ensure customer reports are compiled and sent to customers on time
Ensure that supplier related losses & non-conforming product is claimed from suppliers
Six sigma management
Consolidating CPk data and reporting to global
Improving six sigma index and ensuring global target is met
Total Barriers management
Monitor barriers efficiency and optimise barrier management.
Quality Maintenance Pillar
Serve as a member of the pillar for maintaining quality.
Update Pillar board with deployment and action plan
Defect waste and claims reduction
Participate in activities by analysis of risks related to Health and Work Safety.
Perform other related tasks and / or forming part of the quality process, always necessary.
Visit suppliers for assessing complaints
BSc Degree (Mechnical Eng, Chemical Eng, Electrical Eng or Industrial Eng) or equivalent tertiary qualifications.
At least 3 years Quality Assurance experience in an FMCG environment, including experience of working within a quality-
driven and WCM / TPM driven environment.
Knowledge and experience of printing, laminating or filling machine will be an advantage.
Proficiency in MS Office, SAP R / 3 would be an advantage
Good manufacturing practice
Procedures and Standards
High degree of accuracy in collating, checking and analysing data and information
Printing and coating process
Prior knowledge of customer relationships
Strong business communication skills at all levels and disciplines; both written and oral
Leadership, planning & organizing
Conflict Management skills
Decision making skills
Attention to details